83
Service (Customer Care)
Gigaset SL910/910A / GBR/IRL / A31008-M2300-L101-1-7619 / appendix.fm / 08.12.2011
Version 4.1, 21.11.2007
Questions and answers
If you have any questions about the use of your phone, you can contact us 24/7 at
www.gigaset.com/service
.
The table below also lists steps for troubleshooting.
Registration or connection problems with a Bluetooth headset.
¥ Reset the Bluetooth headset (see the user guide for your headset).
¥ Delete registration data from the handset when de-registering the device (¢page 61).
¥ Repeat the registration process (¢page 60).
There is nothing in the display and the display does not react when you touch it.
1. The handset is not activated.
¥ Press and hold a.
2. The battery is empty.
¥ Charge the battery or replace it (¢ page 15).
3. The key and display lock is activated.
¥ Press and hold the menu key v.
"Base connection lost - Searching for base ..." flashes on the display.
1. The handset is outside the range of the base.
¥ Move the handset closer to the base.
2. The base is not activated.
¥ Check the base power adapter (¢page 13).
3. The base's range is reduced because Eco Mode is activated.
¥ Deactivate Eco Mode (¢ page 62) or reduce the distance between the handset and
the base.
"Handset not registered to any base" flashes in the display.
The handset has not yet been registered or was de-registered due to the registration of an
additional handset (more than six DECT registrations).
¥ Register the handset again (¢page 68).
The handset does not ring.
1. The ringtone is deactivated.
¥ Activate the ringtone (¢ page 78).
2. Call divert set for "All Calls".
¥ Deactivate call divert (¢page 40).
3. The phone does not ring if the caller has withheld his number.
¥ Activate the ringtone for unknown calls (¢page 77).
You cannot hear a ringtone/dialling tone from the fixed line.
The phone cord supplied has not been used or has been replaced by a new cord with the
wrong pin connections.
¥ Please always use the phone cord supplied or ensure that the pin connections are correct
when purchasing from a retailer (
¢page 94).
The connection always terminates after approx. 30 seconds.
Repeater activated/deactivated (
¢page 79).
¥ Activate/deactivate the handset (¢page 22).
Error tone sounds after system PIN prompt.
You have entered the wrong system PIN.
¥ Reset the system PIN to 0000 (¢page 79).
To Next Page
Loading...
