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Service (Customer Care)
Gigaset SL910/910A / GBR/IRL / A31008-M2300-L101-1-7619 / appendix.fm / 08.12.2011
Version 4.1, 21.11.2007
Gigaset SL910A only:
Exclusion of liability
The display on Gigaset SL910H has a resolution of 480x320 pixels, which is achieved
with the aid of 460,800 control elements. Each pixel consists of three sub-pixels
(red, green, blue).
It may be the case that a pixel is incorrectly controlled or has a colour deviation. This
is normal and no reason for a warranty claim.
The following table shows the number of pixel errors that may occur, without lead-
ing to a warranty claim.
Forgotten system PIN.
¥ Reset the system PIN to 0000 (¢page 79).
The other party cannot hear you.
The handset is "muted".
¥ Unmute the microphone (¢page 38).
The number of the caller is not displayed although CLIP has been set.
Calling Line Identification is not enabled.
¥ The caller should ask the network provider to enable Calling Line Identification (CLI).
You hear an error tone when keying an input.
Action has failed/invalid input.
¥ Repeat the process.
Read the display and refer to the user guide if necessary.
You cannot listen to messages on the network mailbox.
Your PABX is set to pulse dialling.
¥ Set your PABX to tone dialling.
No time is specified for a message in the call list.
Date/time have not been set.
¥ Set the date/time (¢page 17).
The answering machine reports "Invalid PIN" during remote operation.
1. You have entered the wrong system PIN.
¥ Repeat input of system PIN.
2. The system PIN is still set to 0000.
¥ Set the system PIN to something other than 0000 (¢page 79).
The answering machine is not recording any messages/has switched to answer only
mode.
The memory is full.
¥ Delete old messages.
¥ Play back new messages and delete.
Description Maximum number of permitted
pixel errors
Colour illuminated sub-pixels 1
Dark sub-pixels 1
Total number of coloured and dark sub-pixels 1
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