Siemens HB678GB 6M Series - Customer Service and Support; Identifying Your Appliance for Service; Contacting Service and Booking Visits

en Disposal
28
Fault Cause and troubleshooting
The time is not dis-
played when the ap-
pliance is switched
off.
Basic setting has been changed.
▶
Change the basic setting for the time display.
→"Basic settings", Page20
Appliance door can-
not be opened.
The cleaning function locks the appliance door; ⁠lights up in the display.
▶
Allow the appliance to cool down until
⁠ goes out in the display.
The childproof lock locks the appliance door.
▶
Use the ⁠button to deactivate the childproof lock.
→"Childproof lock", Page17
You can switch off the lock in the basic settings.
→"Basic settings", Page20
HomeConnect is not
working correctly.
Different causes are possible.
▶
Go to www.home-connect.com.
The interior lighting
does not work.
The LED light is defective.
Note:Do not remove the glass cover.
▶
Call the after-sales service.
→"Customer Service", Page29
Maximum operating
time reached.
To prevent an unwanted permanent operation, the appliance automatically stops heating
after several hours if the settings are unchanged. A message appears in the display.
The point at which the maximum operating time is reached is determined by the corres-
ponding settings for an operating mode.
1.
To continue operation, switch off the appliance with ⁠ first.
2.
Then use ⁠ to switch on the appliance and set the required operation.
Tip:To prevent the appliance from switching off when you do not want it to, set a cooking
time.
A message with "D"
or "E" appears in the
display, e.g. D0111
or E0111.
The electronics have detected a fault.
1.
Switch the appliance off and on again.
a If the fault was a one-off, the message disappears.
2.
If the message appears again, call the after-sales service. Please specify the exact error
message when calling.
→"Customer Service", Page29
The cooking result is
not satisfactory.
Settings were unsuitable.
Setting values, e.g. temperature or cooking time, depend on the recipe, quantity and food.
▶
Next time, set lower or higher values.
Tip:A lot of information about the food preparation and corresponding setting values
can be found on our website www.siemens-home.bsh-group.com .
23 Disposal
23.1 Disposing of old appliance
Valuable raw materials can be reused by recycling.
1.
Unplug the appliance from the mains.
2.
Cut through the power cord.
3.
Dispose of the appliance in an environmentally
friendly manner.
Information about current disposal methods are
available from your specialist dealer or local author-
ity.
This appliance is labelled in accord-
ance with European Directive
2012/19/EU concerning used elec-
trical and electronic appliances
(waste electrical and electronic equip-
ment - WEEE).
The guideline determines the frame-
work for the return and recycling of
used appliances as applicable
throughout the EU.