SDQLCAI-1 Installation
May 2002 2-3
To ensure reliable data communications, it would be prudent to locate CAI hardware as far as
possible from sources of interference, such as high current electrical equipment, which emits strong
electromagnetic fields and switching transients.
2.4 Equipment Delivery and Handling
The following subsections provide information of interest to shipping, receiving, and warehouse
personnel.
2.4.1 Predelivery Test
Each CAI is fully tested and inspected to ensure proper operation. If the module is ordered
factory-installed in a MODULPAC or other enclosure, the module is tested as part of the system and
inspected to ensure proper operation.
2.4.2 Factory Shipment
Each CAI is enclosed in a static shielding bag and packaged for shipment. Accessories are packaged
separately. If a CAI is ordered factory-installed in a MODULPAC or other enclosure, the enclosure is
bolted to a pallet and wrapped for protection during shipment.
2.4.3 Receipt of Shipment
All cartons should be inspected at the time of their delivery for possible external damage. Any visible
damage should be immediately recorded on the carrier’s copy of the delivery slip.
Each carton should be carefully unpacked and its contents checked against the enclosed packing list. At
the same time, each item should be inspected for hidden damage that may or may not have to be
accompanied by exterior carton damage.
If it is found that some items have been damaged or are discovered missing, refer to sections 2.4.4 or
2.4.5 and notify Siemens immediately, providing full details. In addition, damages must be reported to
the carrier with a request for their on-site inspection of the damaged item and its shipping carton.
2.4.4 Return of Equipment within North America
US Customers:
Call the Repair Order PAS Inside Sales/Order Management Group at (215) 646-7400, ext 4RMA
(4762) weekdays between 8:00 a.m. and 4:45 p.m. eastern time to obtain an RMA number. Mark the
RMA number prominently on the outside of the shipment.
When calling for an RMA number, provide the reason for the return. If returning equipment for
repair, a detailed description of failure symptoms and system behavior will be requested. Supply a
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