Silvercrest SHBR 560 B1

Questions and Answers

P
Pamela RobinsonAug 15, 2025
What to do if my Silvercrest Vacuum Cleaner won't switch on?
- B
  brenda98Aug 16, 2025
  If your Silvercrest Vacuum Cleaner won't switch on, there are several possible reasons. First, ensure the appliance is properly connected to the power supply and switched on by pressing the hard floor or carpet switch. Check that the plug is fully inserted into the mains power socket and that the mains socket is supplying power by checking the house mains fuse. Also, empty the waste water tank if it is full. If none of these steps work, the appliance may be defective, and you should switch it off, pull out the mains plug, and contact Customer Service.
M
michael66Aug 18, 2025
Why is the suction power too weak on my Silvercrest Vacuum Cleaner?
- C
  chambersloriAug 18, 2025
  If the suction power of your Silvercrest Vacuum Cleaner is too weak, check the following: Ensure that the fresh and waste water tanks are properly fitted to the appliance. Empty the waste water tank if it's full. Make sure the splash guard is correctly fitted onto the foot section. Inspect the suction channel for blockages and clean it if necessary. Finally, check the dirt filter and clean it if it's blocked.
A
Amanda BrownAug 22, 2025
What to do if Silvercrest Vacuum Cleaner rotary brush 6 is not turning?
- J
  johndavisAug 22, 2025
  If the rotary brush on your Silvercrest Vacuum Cleaner isn't turning, switch off the appliance and unplug it from the mains. Ensure the rotary brush is correctly fitted onto the foot section. If it is, remove the splash guard and the rotary brush to check for and clear any blockages. Then, refit the rotary brush and splash guard, plug the appliance back in, and switch it on.
L
Lisa CookAug 25, 2025
Why is my Silvercrest Vacuum Cleaner not dispensing enough cleaning solution?
- A
  ambercollierAug 25, 2025
  If your Silvercrest Vacuum Cleaner isn't dispensing enough cleaning solution, first, ensure the fresh water tank is full. Next, check that the fresh water tank is properly closed. Before each use, press and hold the cleaning solution switch for about 10 seconds to prime the rotary brush with cleaning solution. To continuously apply cleaning solution, press the cleaning solution switch twice briefly to activate the continuous spray function. Lastly, check that the splash guard is properly fitted.
K
Keith MontgomeryAug 28, 2025
What to do if water is leaking from my Silvercrest Vacuum Cleaner?
- E
  Edward MatthewsAug 28, 2025
  If water is leaking from your Silvercrest Vacuum Cleaner, the fresh water tank might not be closed properly. Remove the fresh water tank and tighten the lid.
J
Joseph SheltonAug 30, 2025
What to do if my Silvercrest SHBR 560 B1 will not switch on?
- N
  nathanclarkAug 30, 2025
  If your Silvercrest Ultrasonic Jewelry Cleaner isn't switching on, there are several possible causes. First, ensure the appliance is properly connected to the power supply and switched on using the appropriate switch. Then, make sure the plug is fully inserted into the mains power socket and that the socket is supplying power by checking the house mains fuse. Also, empty the waste water tank if it's full. If none of these steps work, the appliance may be defective, and you should switch it off, pull out the mains plug.
D
Daniel HenrySep 3, 2025
Why is the suction power too weak on my Silvercrest Ultrasonic Jewelry Cleaner?
- E
  elizabeth36Sep 3, 2025
  Weak suction power in your Silvercrest Ultrasonic Jewelry Cleaner can stem from several issues. Check that the fresh and waste water tanks are correctly attached to the appliance. If the waste water tank is full, empty it. Ensure the splash guard is properly fitted onto the foot section. A blocked suction channel or a blocked dirt filter can also reduce suction; clean the suction channel to remove any blockages and remove/clean the dirt filter.
P
parkeroliviaSep 5, 2025
How to fix Silvercrest SHBR 560 B1 Ultrasonic Jewelry Cleaner not dispensing enough cleaning solution?
- K
  Karen TuckerSep 5, 2025
  If your Silvercrest Ultrasonic Jewelry Cleaner isn't dispensing enough cleaning solution, start by checking if the fresh water tank is empty and fill it if necessary. Ensure the fresh water tank is properly closed. Before each use, press and hold the cleaning solution switch for about 10 seconds to prime the rotary brush. To continuously apply cleaning solution, activate the continuous spray function by pressing the cleaning solution switch twice briefly. Also, make sure the splash guard is correctly fitted.
V
Victoria VargasSep 8, 2025
What to do if the rotary brush is not turning on my Silvercrest Ultrasonic Jewelry Cleaner?
- A
  Adam DavisSep 8, 2025
  If the rotary brush on your Silvercrest Ultrasonic Jewelry Cleaner isn't turning, first switch off the appliance and unplug it. Ensure the rotary brush is correctly fitted onto the foot section. If it is, remove the plug from the mains, remove the splash guard and the rotary brush to clear any blockage. Then, refit the rotary brush and the splash guard, plug the appliance back in, and switch it on.
J
john51Sep 12, 2025
Why is my Silvercrest SHBR 560 B1 Ultrasonic Jewelry Cleaner leaking water?
- R
  Robert Jensen DVMSep 12, 2025
  If your Silvercrest Ultrasonic Jewelry Cleaner is leaking water, the fresh water tank might not be closed properly. Remove the fresh water tank and tighten the lid to ensure a secure seal.

Summary

Introduction to Operating Instructions

Instruction Information

Instructions are part of the product, containing safety, usage and disposal info.

Copyright and Reproduction

Documentation is protected by copyright; reproduction requires written authorisation.

Proper Appliance Use

Appliance for indoor floors/carpets only. Not for commercial use.

Safety Information - Electrical Hazards

Risk of Electrical Shock

Guidelines for safe electrical connection and handling to prevent shock.

Safety Information - Injury Risks

Electrical Shock & Child Safety

Avoid immersion in liquids, supervise children, use safety precautions.

Risk of Personal Injury

Use original parts, ensure assembly, handle carefully, avoid hazardous materials.

Safety Information - Property Damage Risks

Property Damage Warnings

Avoid carpet damage, overheating, blocking openings, and contact with heat sources.

Appliance Description

Figure A Components

Lists and describes components of the appliance, labelled 1-14.

Figure B Components

Lists and describes components of the appliance, labelled 15-20.

Getting Started and Assembly

Package Inspection

Check package contents and inspect for visible damage upon delivery.

Assembling Hand Element

Instructions for attaching the hand element to the main body.

Assembly Details

Power Cable Management

Instructions for winding the power cable onto retainers.

Parking Station Assembly

Steps to assemble the storage tray and rotary brush holder.

Filling the Fresh Water Tank

Water and Solution Requirements

Use only tap/distilled water up to 60°C. Do not use boiling water or operate dry.

Fill Level Guidance

Guidance on filling the fresh water tank with water or solution for different area sizes.

Securing the Fresh Water Tank

Closing and Inserting Tank

Instructions for closing the lid and re-inserting the water tank.

Handling and Operation

Preventing Component Damage

Prevent rotary brush blockage by objects or carpet edges.

Continuous Spray Function

How to activate and deactivate the continuous spray feature.

Cleaning Hard Floors

Hard Floor Operation

Steps to operate the appliance for cleaning hard floors, including switch activation.

Cleaning Carpets

Carpet Cleaning Preparation

Test on an inconspicuous area and check carpet manufacturer's label.

Carpet Cleaning Operation

Instructions for operating the appliance for carpet cleaning, including switch activation.

Cleaning and Maintenance

Safety Before Cleaning

Switch off and unplug before cleaning the appliance.

Cleaning Material Restrictions

Do not use caustic or abrasive cleaning materials.

Routine Maintenance Tasks

Empty waste water tank and clean dirt filter after each use.

Cleaning the Waste Water Tank

Waste Water Tank Maintenance Notes

Empty tank after use/when full. Float stops motor when full.

Waste Water Tank Emptying Procedure

Step-by-step guide to remove and empty the waste water tank.

Waste Water Tank and Filter Cleaning

Rinsing Tank and Lid

Rinse the waste water tank and its lid with hot running water.

Cleaning the Dirt Filter

Remove, clean, and dry the dirt filter, float, and tank lid.

Cleaning Housing Area

Clean the opening for the waste water tank with a damp cloth.

Reassembling Waste Water Components

Drying and Reassembling Parts

Ensure parts are dry before reassembling the dirt filter, lid, and waste water tank.

Self-Cleaning and Manual Cleaning

Self-Cleaning Operation

Automatic cleaning of brush, chamber, and suction channel after use.

Manual Cleaning of Parts

Steps for manually cleaning the rotary brush, splash guard, and brush chamber.

Manual Cleaning of Brush System

Detaching Rotary Brush

Instructions to detach the rotary brush from the foot section.

Washing Brush Components

Washing the splash guard and rotary brush; wiping the brush chamber.

Refitting Brush System Components

Drying Brush Components

Allow the rotary brush and splash guard to dry completely.

Reattaching Brush Components

Steps to reattach the rotary brush and splash guard to the foot section.

Filter Replacement and Storage

Replacing Dirt Filter

Guidance on when and how to replace the dirt filter.

Ordering Spare Parts

Information on ordering spare parts via the website www.kompernass.com.

Appliance Storage Guidelines

Properly store the appliance on the storage tray, clean and with an empty fresh water tank.

Appliance Storage Procedures

Releasing from Parking Position

How to detach the appliance from the upright parking position.

Final Storage Placement

Winding cable, carrying by handle, placing on tray, and choosing storage location.

Troubleshooting - Power and Suction

Appliance Not Switching On

Checks for power connection, plug, socket, and switch activation.

Weak Suction Power

Causes and remedies for low suction, including tank and filter issues.

Troubleshooting - Operation and Leaks

Insufficient Cleaning Solution

Checks for water tank level, closure, spray function activation, and brush fit.

Rotary Brush Not Turning

Causes and remedies for the brush not rotating, including blockages and fit.

Water Leaking from Appliance

Potential cause and solution for water leaks, related to tank closure.

Disposal and Technical Data

Product Disposal

Instructions for environmentally friendly disposal of the product.

Packaging Disposal

Guidance for recycling and disposing of packaging materials.

Technical Specifications

Specifications for power supply and consumption.

Warranty Information

Warranty Conditions

Details about warranty period, proof of purchase, and service requirements.

Warranty Period and Claims

Explanation of warranty duration, reporting defects, and repair policies.

Scope of Warranty

Defines what the warranty covers and excludes, including wear and tear.

Warranty Claim and Service

Warranty Claim Procedure

Steps to follow for quick processing of warranty claims.

Service Contact Information

Contact details (phone, email) for Great Britain and Ireland.

Importer Contact

Address of the importer, not the service address.