TROUBLE SHOOTING
Should you encounter problems with your fireplace system, the problem may be with the fireplace itself or it could be with the
SKYTECH remote control. Review the fireplace manufacturer’s operation manual to make sure all connections are properly made.
Then check the operation of the SKYTECH remote in the following manner:
1. Make sure receiver batteries are installed properly. If one battery is installed backward, receiver will not operate in remote mode.
Be sure battery output is 5.3 volts or more. (Slide switch is independent of battery condition.)
2. Be sure the wall transmitter’s batteries are properly installed and that the battery output is 2.4 volts each or more.
3. The wall transmitter has (2) 3 volt button cell batteries (1) button cell operates the LCD screen and the other button cell operates
sending the RF signal. If the button cell battery that controls sending the RF signal is low or defective the LCD screen may work but
the RF signal may not be sending (Check each button cell battery)
4. Check to make sure the transmitter is communicating with the receiver.
• If the receiver beeps when the ON button is depressed on the wall transmitter they are communicating.
• If the receiver does not beep when the ON button is depressed on the wall transmitter, you will need to teach the receiver the
code of the transmitter. This is done by holding the LEARN button down on the receiver (NOTE: The black slide Button covers
the LEARN access hole when installed), and at the same time depress the ON button on the wall transmitter. A change in the
beeping pattern, at the receiver indicates the transmitter’s code has been programmed into the receiver.
5. Make sure the wall transmitter is within the 15 to 20-feet range of the receiver.
6. Positioning of the receiver is important. If the receiver is “enclosed” in a metal surround, the operation of the receiver may be
affected as noted below. Reposition the receiver to improve operating range. It is suggested that a heat shield be installed to
protect the receiver from extreme heat. If the receiver is “enclosed” in a metal surround, this can:
• Cause the RF signal to get lost and not communicate with the receiver.
• Cause the working distance to be shorter than normal.
NOTE: A receiver located in an area, where the ambient temperature inside the case exceeds 130
0
F, will cause THERMO-
SAFETY feature to cut in, requiring you to reposition the receiver to stop the warning beeps, and to “reset” the receiver’s operation.
SPECIFICATIONS
BATTERIES: Wall Transmitter 6 – 2ea. (CR2032) 3.0 volt lithium button cell batteries
Remote Receiver 6V –4ea. AA 1.5 Alkaline FCC ID No.’s: transmitter –(K9L TS-R-2A); receiver – (K9L 3301RX)
Operating Frequency: 303.8MHZ Canadian IC ID No.’s: transmitter – (2439A-TSR2A) receiver – 2439A-3301RX
FOR TECHNICAL U.S. INQUIRIES CANADIAN INQUIRIES
SERVICE, CALL: (855) 498-8324 or (260) 459-1703 (877) 472-3923
For Sales: (888) 672-8929
Website: skytechpg.com
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