If you have a question or a problem, please contact
1-844-SKY-WELL(759-9355) or email service@skywell.com for assistance.
10
CLEANING AND CARE
Disinfecting the Dispensing
Point Time Required: 1 minute
Recommended Frequency: Daily
The Skywell is designed with a recessed dispensing point to minimize contact
with the external environment. Regular use of the hot water dispenser will
generally disinfect the recessed dispensing point.
We strongly recommend the following extra care of the dispensing
point to ensure you always have the cleanest water possible.
Prior to using the Skywell each day:
1. Use a non-toxic cleaning agent to clean the dispensing point (including
the nozzle).
2. Run hot water through the dispensing point for at least 5 seconds and
discard the generated hot water.
Cleaning the Collection Tank
Time Required: 30 minutes Recommended Frequency: Quarterly
Since the collection tank can be exposed to environmental elements, it
can attract a buildup over time. While the Skywell filtration and water
quality systems will ensure your water remains clean and safe to
drink, such buildup can ultimately shorten the life of the water filters and
reduce the energy efficiency of the Skywell. Therefore, regular cleaning is
essential to ensure optimal performance of your Skywell. Please contact us to
have a Skywell Certified Technician perform the necessary maintenance
services.
The collection tank must be cleaned if the unit is without power for more than
4 hours. You must contact a Skwyell Certified Technician to clean the tank.
Cleaning the Skywell Exterior
Time Required: 2 minutes Recommended Frequency: As needed.
Use readily-available stainless steel cleaners. Finish by wiping with a
dry cloth. Do not spray any cleaner in the area of the tablet, air filter,
exhaust fan or dispensing point.
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