INTRODUCTION
11
Packaging
Original Packaging: Please retain all original packaging materials if you do not have an
alternate method of repackaging. If you are returning your instrument to us for servicing
please repackage the instrument in its original container or use an alternate packaging
solution. Please do not reuse the original packing material if there appears to be damage
or missing packing material. Contact our customer support department (1-800-504-0055)
for an RMA (return materials authorization) number. Please enclose the instrument with
all options, accessories, and test leads. Indicate the nature of the problem or type of
service needed. Also, please mark the container "FRAGILE" to insure proper handling.
Other Packaging: If you do not have the original packaging materials please follow these
guidelines:
1). Wrap the instrument in a bubble pack or similar foam. Enclose the same information
as above.
2). Use a strong double-wall container that is made for shipping instrumentation. 350 lb.
test material is adequate.
3). Use a layer of shock-absorbing material 70 to 100 mm (3 to 4 inch) thick around all
sides of the instrument. Protect the control panel with cardboard.
4). Seal the container securely.
5). Mark the container "FRAGILE" to insure proper handling.
6). Please ship model 2205 via Federal Express or UPS air.
7). Please refer in all correspondence to your RMA number.
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