SMA 5000TL - 13 Contact

13 Contact
If you have technical problems with our products, please contact the SMAServiceLine. We require
the following information in order to provide you with the necessary assistance:
• Inverter device type
• Inverter serial number
• Inverter firmware version
• Special country-specific settings of the inverter (if applicable)
• Type and number of PV modules connected
• Mounting location and altitude of the inverter
• Inverter message
• Optional equipment, e.g. communication products
• If necessary, system name in the Sunny Portal
• If necessary, access data in the Sunny Portal
• Operating mode of the multifunction relay
Danmark
Deutschland
Österreich
Schweiz
SMA Solar Technology AG
Niestetal
Sunny Boy, Sunny Mini Central,
SunnyTripower:
+495619522‑1499
Monitoring Systems
(Kommunikationsprodukte):
+495619522‑2499
Fuel Save Controller
(PV-Diesel-Hybridsysteme):
+495619522-3199
Sunny Island, Sunny Boy Stor-
age, Sunny Backup, Hydro Boy:
+495619522-399
Sunny Central,
Sunny Central Storage:
+495619522-299
SMA Online Service Center:
www.SMA-Service.com
Belgien
Belgique
België
Luxemburg
Luxembourg
Nederland
SMA Benelux BVBA/SPRL
Mechelen
+3215286 730
SMA Online Service Center:
www.SMA-Service.com
Česko
Magyarország
Slovensko
SMA Service Partner
TERMS a.s.
+420 387 6 85 111
SMA Online Service Center:
www.SMA-Service.com
Türkiye SMA Service Partner
DEKOM Ltd. Şti.
+90 24 22430605
SMA Online Service Center:
www.SMA-Service.com
13Contact
SMA Solar Technology AG
Operating ManualSTP5-12TL-20-BE-en-1570