SMA America, LLC 10 Contact
User Manual SB3-5TLUS22-BA-en-14 27
10 Contact
If you have technical problems, first contact your installer. The following information is required in
order to provide you with the necessary assistance:
• Inverter device type
• Inverter serial number
• Inverter firmware version
• Special country-specific settings of the inverter
• Type and number of PV modules connected
• Mounting location and mounting altitude of the inverter
• Three-digit or four-digit event number and display message of the inverter
• Optional equipment, e.g., communication products
United States/
Estados
Unidos
SMA America, LLC
Rocklin, CA
+1 877-MY-SMATech (+1 877-697-6283)*
+1 916 625-0870**
* toll free for USA, Canada and Puerto Rico / Exento de tasas en EE. UU., Canadá y Puerto Rico
** international / Internacional
Canada/
Canadá
SMA Canada, Inc.
Toronto
+1 877-MY-SMATech (+1 877-697-6283)***
*** toll free for Canada / gratuit pour le Canada
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