SMA SUNNY TRIPOWER CORE1-US - Page 50

7 Troubleshooting
SMA Solar Technology America LLC
User ManualSTP50-US-40-BA-en-1050
Event number Message, cause and corrective measures
10254
[Interface]: duplex mode goes to [Full / Half]
The duplex mode (data transfer mode) has changed. The cause for the status
[Half] can be a defective plug, a defective cable or the pulling or plugging of
the network connector.
Corrective measures if the status is [Half]:
• Ensure that with an Ethernet connection, the network cable and the
network connector are not damaged and that the network connectors are
correctly plugged.
• Ensure that the DHCP server (router) and any network switches are
signalizing correct operation.
10255
[Interface]: Network load OK
The network load has returned to a normal range after being busy.
10282
[User group]-Login via [protocol] locked
After several incorrect login attempts, login has been blocked for a limited
time. In this case, the User login will be blocked for 15minutes, the
GridGuard login for 12hours.
Corrective measures:
• Wait until the given time has expired and then retry login.
10283
WLAN module faulty
The WLAN module integrated in the inverter is defective.
Corrective measures:
• Contact the Service (see Section10 "Contact", page60).