7 Troubleshooting
SMA Solar Technology America LLC
User Manual STP50-US-40-BA-en-10 51
Event number Message, cause and corrective measures
10284
No WLAN connection possible
The inverter does not currently have a WLAN connection to the selected net-
work.
Corrective measures:
• Ensure that the SSID, the WLAN password and the encryption method
have been entered correctly. The encryption method is specified by your
WLAN router or WLAN Access Point and can be changed there.
• Ensure that the WLAN router or WLAN Access Point is in range and is
signalizing correct operation.
• If this message is displayed often, improve the WLAN connection by
using a WLAN repeater.
10285
WLAN connection established
Connection to the selected WLAN network has been established.
10286
WLAN connection lost
The inverter has lost WLAN connection to the selected network.
Corrective measures:
• Ensure that the WLAN router or WLAN Access Point is still active.
• Ensure that the WLAN router or WLAN Access Point is in range and is
signalizing correct operation.
• If this message is displayed often, improve the WLAN connection by
using a WLAN repeater.
10339
Webconnect enabled
10340
Webconnect disabled
10341
Webconnect error: no connection
10343
Webconnect error: Default gateway not configured
10344
Webconnect error: DNS server not configured
10345
Webconnect error: No reply to DNS request |xx|
10346
Webconnect error: Unknown SIP proxy |xx|
10347
Webconnect error: Unknown STUN server [xx]
10348
Webconnect error: No reply to request to STUN server
10349
Webconnect error: No reply to SIP option packs
10350
Webconnect error: Registration rejected by SIP registrar
10351
Webconnect error: Unknown SIP registrar |xx|
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