ICON Lamp Dimmer User’s Guide
Page 16 of 18
Problem Possible Cause Solution
Remove the X10 Primary address from ICON Lamp
Dimmer.
When I try to turn on my
lamp, it turns on, then
back off.
ICON Lamp Dimmer may be
set up with an INSTEON On-
Level at a high brightness
and an X10 Primary On-Level
at a low brightness.
Remove the X10 Address from the button on your
INSTEON Controller so it doesn’t send both INSTEON
and X10 commands.
My lamp doesn’t always
respond to my INSTEON
Controller.
The INSTEON Controller
may have been reset without
first unlinking ICON Lamp
Dimmer from it.
Re-link ICON Lamp Dimmer to the INSTEON Controller.
When I press a button on
my INSTEON Controller,
it takes a long time for
my ICON Lamp Dimmer
to respond.
You may have removed an
INSTEON Device that your
INSTEON Controller is trying
to operate. The INSTEON
Controller is re-trying the
missing INSTEON Device.
Unlink the missing INSTEON Device(s) by following the
directions in your INSTEON Controller’s User’s Guide.
If you do this inadvertently, set the X10 Primary Address
On-Level brightness to whatever you want using any
Controller, then tap the SET Button again.
When I tap the SET
Button on my ICON
Lamp Dimmer, the lamp I
am controlling flashes.
Tapping the SET Button sets
the current brightness as the
X10 Primary Address On-
Level. The lamp flashes to
acknowledge the X10 On-
Level setting.
If you are not using ICON Lamp Dimmer in X10 mode,
this setting will be ignored.
My ICON Lamp Dimmer
doesn’t respond to X10
address A1 when I first
set it up.
ICON Lamp Dimmer does not
have an X10 Primary
Address set up at the factory.
Set up an X10 Primary Address by following the
instructions in the section X10 PROGRAMMING
OPTIONS.
Unplug ICON Lamp Dimmer for 10 seconds and
reinstall.
ICON Lamp Dimmer is
locked up.
A surge or excessive noise
on the powerline may have
glitched it.
If the above doesn’t work, perform a Factory Reset.
My two-prong ICON
Lamp Dimmer does not
fit in my wall outlet.
The polarized prongs are not
compatible with older AC
outlets.
ICON Lamp Dimmer’s prongs are polarized so that it
may only be inserted one way into a receptacle. If your
home’s outlets are over 40 years old, replacing the outlet
with a modern one will allow ICON Lamp Dimmer and
many other modern devices to be used safely. DO NOT
defeat this safety feature.
If you have tried these solutions, reviewed this User’s Guide, and still cannot resolve an issue you’re
having with ICON Lamp Dimmer, please:
• Call: Tech. Support @ 1-800-SMARTHOME (800-762-7846)
• Contact Us Online: http://www.smarthome.com/contactus.html
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