ICON Lamp Dimmer User’s Guide
Page 15 of 18
TROUBLESHOOTING
Problem Possible Cause Solution
The Status LED on my
ICON Lamp Dimmer is
not turning on at all.
ICON Lamp Dimmer is not
getting power.
Make sure ICON Lamp Dimmer is not plugged into a
switched outlet that is turned off.
Make sure your lamp is plugged into the outlet labeled
Controlled at the bottom of ICON Lamp Dimmer.
My lamp is not being
controlled after I’ve
linked ICON Lamp
Dimmer to a Controller.
Your lamp is not getting
power.
Make sure the lamp’s switch is in the ON position.
The ICON Lamp Dimmer and
the Controller are on opposite
powerline phases.
Make sure two Access Points are properly installed to
bridge the two powerline phases.
ICON Lamp Dimmer is
plugged into a power strip.
Powerline signals can’t travel through power filters.
Plugging ICON Lamp Dimmer directly into a wall outlet
works best.
My ICON Lamp Dimmer
is not receiving signals
from INSTEON or X10
Controllers.
Other modules are loading
down the signal.
Move ICON Lamp Dimmer, the other modules, or the
Controller to another outlet.
Add new INSTEON devices or move around existing
INSTEON devices. All INSTEON devices act as
INSTEON Network repeaters.
Make sure you are not experiencing interference with
older X10 BoosterLinc technology. Upgrade to
INSTEON BoosterLincs.
My ICON Lamp Dimmer
is not linking or
responding to an
INSTEON Controller.
The INSTEON signal may be
too weak.
Try linking your ICON Lamp Dimmer to your INSTEON
Controller with both of them plugged into the same
outlet. Once linked, move them to the desired locations.
The lamp does not come
on when I manually
activate the lamp’s
switch.
The Local Control feature
may be set to off (during X10
Primary Address setting).
Re-set the X10 Primary Address by sending the house
and unit code followed by an X10 ON command.
The bulb filaments are vibrating. Use rough-service,
130-volt, or appliance grade bulbs to reduce the noise.
The load is buzzing
when on or dim.
The dimming component
inside ICON Lamp Dimmer
“chops” the powerline sine
wave to reduce the power.
Run ICON Lamp Dimmer in the “full-on” mode or switch
to a non-dimming ICON Appliance Adapter.
Remove any unwanted links from ICON Lamp Dimmer,
or perform a Factory Reset to clear it.
Install a powerline signal blocker in your home to keep
X10 signals from neighboring homes from interfering.
Consider not using ICON Lamp Dimmer in X10 mode.
The lamp turned on by
itself.
Another Controller, a timer, or
stray X10 signals triggered
ICON Lamp Dimmer.
If the above doesn’t work, perform a Factory Reset.
I’m having difficulty
performing advanced
X10 programming
The X10 “MNOP” house and
unit codes were sent in the
wrong order.
Don’t hold down the buttons on your X10 controller too
long, to avoid duplicate codes being sent.
My lamp turns off if I
press the ON Button on
my INSTEON Controller,
but I can brighten and
dim it.
The On-Level may be set to
fully-off or very dim.
Re-link ICON Lamp Dimmer at a brighter On-Level.
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