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SMC Networks SMCD3GNV User Manual
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Getting to
Know the Gate
way
13
SMCD3GNV W
ireless Cabl
e Modem Gate
way User Manua
l
Front
Panel
The front
panel
of your
SMCD3
GNV
Wireless Cable Modem Gateway
contains
a set of light
-
emitting diode (LED) indicators. These LEDs show the status of the Gateway
and
simplify
troubleshooting.
Figure
1
shows the front
panel
of the
SMCD3
GNV
Wireless Cable Modem Gateway
.
Table
1
describes the
front
panel LEDs
.
Figure
1
. Front
Panel
of the
SMCD3GNV
Wireless Cable Modem Gatew
ay
12
14
Table of Contents
Table of Contents
3
Preface
7
Key Features
8
Document Organization
9
Document Conventions
9
Safety and Warnings
9
Typographic Conventions
10
Getting to Know the Gateway
11
Unpacking Package Contents
12
System Requirements
12
Front Panel
13
Rear Panel
15
Top Panel
16
Bottom Panel
16
Using the Reset Button
17
Installing the Gateway
18
Finding a Suitable Location
19
Installing a Battery
20
Connecting to the LAN
21
Connecting the WAN
22
Connecting to the Public Telephone Network
22
Powering on the Gateway
23
Preconfiguration Guidelines
24
Configuring Your Computer for TCP/IP
25
Configuring Microsoft Windows 2000
25
Configuring Microsoft Windows XP
26
Configuring Microsoft Windows Vista
27
Configuring Microsoft Windows 7
30
Configuring an Apple Macintosh Computer
33
Disabling Proxy Settings
34
Disabling Proxy Settings in Internet Explorer
34
Disabling Proxy Settings in Firefox
34
Disabling Proxy Settings in Safari
35
Disabling Firewall and Security Software
35
Confirming the Gateway's Online Status
35
Confirming Your Computer's Link Status
35
Configuring the Gateway
36
Accessing the Gateway's Web Management
37
Understanding the Web Management Interface Menus
38
Web Management Interface Menus
40
Viewing Information about Your Network and Connected Devices
42
Viewing Information about Your Network and Connections
43
Viewing the Gateway's Connection Status
44
Viewing Comcast Network Information
46
Viewing and Editing Your Local IP Configuration
47
Viewing and Editing Wireless Configuration
49
Configuring Firewall Settings
53
Viewing System Software Settings
55
Configuring System Hardware
56
Viewing System Hardware Settings
56
Viewing Battery Settings
57
Viewing LAN Ethernet Settings
58
Viewing Wi-Fi Settings
59
Configuring Your Home Network
60
Working with Connected Devices
64
Manually Adding Computers with Static IP Addresses to the Wireless
65
Network
65
Configuring Parental Controls
68
Blocking Sites and Keywords, and Selecting Trusted Computers
68
Blocking Services
75
Managing Devices and Access Types
78
Generating Reports
82
Using Advanced Features
84
Enabling or Disabling Port Forwarding
84
Enabling or Disabling Port Triggering
87
Enabling or Disabling Port Blocking
91
Discovering Devices
92
Troubleshooting the Gateway
94
Defining Log Filters
94
Testing Connectivity to Destination and IP Addresses
96
Restoring or Rebooting the Gateway
98
Changing the Login Password
99
Configuring the Gateway's Mso Interface
100
Accessing the Gateway's Web Management
101
Understanding the Web Management Interface Menus
102
Web Management Interface Menus
104
Configuring the Gateway Settings
106
Viewing At-A-Glance Configuration Settings
107
Configuring Email Notifications
108
Configuring Connections
110
Viewing the Gateway's Connection Status
111
Viewing and Editing Your Local IP Configuration
112
Viewing and Editing Wireless Configuration
114
Private Wifi and Public Wifi Networks
115
Private Wireless Basic Settings
116
Private Advanced Basic Settings
117
MAC Filter Settings
119
Wifi Client Setup Configuration (WPS)
120
Viewing XFINITY Network Information
121
Connect to Your WPS-Supported Device
121
Configuring Firewall Settings
123
Viewing System Software Settings
125
Configuring Hardware
126
Viewing System Hardware Settings
127
Viewing Battery Settings
128
Viewing LAN Ethernet Settings
129
Viewing Wi-Fi Settings
130
Configuring Your Home Network
131
Working with Connected Devices
135
Manually Adding Computers with Static IP Addresses
136
Manually Adding Wireless Clients
139
Configuring Parental Controls
142
Blocking Sites and Keywords, and Selecting Trusted Computers
142
Blocking Services and Selecting Trusted Computers
148
Managing Devices and Access Types
152
Generating Reports
156
Using Advanced Features
157
Enabling or Disabling Port Forwarding
157
Enabling or Disabling Port Triggering
160
Remote Management
163
Configuring DMZ Settings
165
Configuring Routing Settings
167
Configuring Dynamic DNS Settings
169
Discovering Devices
171
Troubleshooting the Gateway
173
Generating Logs
174
Testing Connectivity to Destination and IP Addresses
175
Restoring or Rebooting the Gateway
177
Changing the Login Password
178
Troubleshooting Procedures
179
Basic Troubleshooting Procedures
180
Advanced Troubleshooting Procedures
182
Troubleshooting Physical Network Problems
182
Troubleshooting Configuration Problems
183
Determining Your IP Address
183
Troubleshooting Software-Interaction Problems
187
Specific Troubleshooting Procedures
188
Unable to Log in to Gateway
188
Local Networked Devices Unable to Access the Gateway
188
Unable to Access the Internet
189
Unable to Access Networked Devices
191
Using the Ping Utility to Troubleshoot
191
Testing the Path from a Computer to the Gateway
191
Testing the Path from a Computer to the Internet
192
Using Ping on a Macintosh
193
Gateway Disconnects from the Internet
194
Slow Web Browsing
195
Unable to Configure Port Forwarding
195
Unable to Use Pass-Thru VPN
195
Gateway Is Not Passing DHCP Address to a Computer
195
Determining a Computer's MAC Address
196
Microsoft Windows
196
Apple Macintosh Windows os X
197
Wireless Troubleshooting
198
Checking the Gateway's Wireless Connection
198
Wireless Range Is Low
198
Unable to Connect to a Wireless Network Using Windows XP and Vista
199
Achieving Optimal Wireless Performance
201
Guidelines for Improving Your Wireless Network
201
Wireless IEEE 802.11N Guidelines
202
Application and Gaming Troubleshooting
204
Connecting to Messenger Services Behind the Gateway
204
Connecting to America Online Behind the Gateway
204
Connecting to Xbox Live, PSP, and Nintendo WFC
204
Appendix A - Specifications
205
Appendix B - Compliances
209
Index
211
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SMC Networks SMCD3GNV Specifications
General
Brand
SMC Networks
Model
SMCD3GNV
Category
Gateway
Language
English
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