Configuring the Gateway
97
SMCD3GNV Wireless Cable Modem Gateway User Manual
Testing Connectivity to a Destination Address
To test the Gateway’s connectivity to a destination address:
1. If the Network Diagnostic Tools menu is not displayed, click Troubleshooting in the menu
bar, and then click the Diagnostic Tools submenu.
2. Under Test Connectivity Results, enter a destination address in the Destination
Address field.
Note: This procedure assumes that the destination address you enter is valid and
operational.
3. Click the TEST CONNECTIVITY button. The Packets Sent and Packets Received
counters show whether packets the number of packets sent and received during the test.
4. To stop the test, click the STOP button.
If the test is successful, you know that the destination you are having difficulty reaching is
alive and physically reachable. If there are routers between the Gateway and the destination
you are having difficulty reaching, the problem might be at one of the routers.
Testing Connectivity to an IP Address
To test the Gateway’s connectivity to an IP address:
5. If the Network Diagnostic Tools menu is not displayed, click Troubleshooting in the menu
bar, and then click the Diagnostic Tools submenu.
6. Under Check for IP Address Results, enter an IP address in the IP Address field.
Note: This procedure assumes that the IP address you enter is valid and operational.
7. Click the CHECK FOR IP ADDRESSES button. The Connectivity indicator shows the
results of the test.
8. To stop the test, click the STOP button.
If the test is successful, you know that the IP address you are having difficulty reaching is
alive and physically reachable. If there are routers between the Gateway and the IP address
you are having difficulty reaching, the problem might be at one of the routers.
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