Smeg BCC12 User Manual

EN - 14
What To Do If......
Problem Possible causes Solution
The machine doesn’t turn
on.
Plug not connected. Connect the plug.
Plug not fully connected. Fully connect the plug to the
machine.
ON-OFF (9) button not
pressed.
Press the button to start the
machine.
ON-OFF (9) button not
working.
Contact an authorised service
centre.
The machine is on but
does not work.
Empty tank alarm or missing
(LED 27 on).
Make sure the tank is correctly
assembled or ll with water,
or rinse to remove any scale
residues.
No coffee alarm (LED 28
on) .
Pour coffee beans in the
relevant container.
Grounds container alarm (LED
29 on).
Empty the grounds container.
Note: empty by removing the
drawer for at least 15 seconds
with the machine on. Alarm
29 ashes to indicate the
counter was correctly reset.
Grounds container alarm (LED
29 ashing).
Grounds container not
correctly assembled or internal
drip tray missing. Reassemble
the components.
Generic alarm (LED 30
ashing).
Make sure the brewing group
is correctly assembled and the
door closed.
Generic alarm (LED 30 on). Open the access door, remove
the brewing unit, check and
clean the movement area. If
the problem persists, contact
an authorised service centre.
Mandatory descaling alarm
on (LED 31 ashing).
Run a descaling cycle.
The machine stops when
dispensing.
Tank removed during
dispensing or water under
the minimum threshold.
Make sure the tank is correctly
assembled or ll with water.
The side door was opened
during dispensing.
Close the side door again.
Alarm 27 not on but
water missing.
Incorrect water reading in
the tank due to lime scale
inside the tank.
Thoroughly clean and
reassemble the tank. Run a
descaling cycle if needed.
Water erroneously poured in
the tank gap.
Remove the tank and
thoroughly dry its
compartment.

Smeg BCC12 Specifications

General

Product type	Espresso machine
Appliance placement	Countertop