40
Instructions for the user
7. TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES SOLUTION
The hob does not work.
- The hob is not wired in or the main
switch is not on.
- There is a power failure.
- The fuse or the magneto thermal
switch of the appliance has blown.
- The sensor keys are blocked
(child lock).
- The keys are partially covered by
a damp cloth, a liquid or a metal
object.
- Unsuitable saucepans have been
used.
- Switch on the main switch.
- Check the power supply.
- Replace the fuse or reactivate the
magneto thermal switch of the
appliance.
- Unlock the sensor keys (child
lock).
- Remove the obstacle.
- See "Saucepans suitable for use
in induction cooking" section.
The results of cooking are
unsatisfactory.
- Temperature is too high or too
low.
- Consult cooking guidelines.
The hob smokes.
- The hob is dirty.
- Food has spilled onto the hob.
- Clean the hob once cooking is
finished. Let it cool first.
- Use a larger saucepan.
The error code E2 is displayed and
an acoustic signal is temporarily
heard.
- The Touch-control keys have
been activated due to food falling
on the hob, saucepans or other
objects.
- Clean the surface or remove the
object.
An E1 - E3 - E4 - E5 - E6 - E7 error
code is displayed
- There is a technical fault. - Contact Technical Support.
The fuses or the magneto thermal
switch of the appliance are
repeatedly triggered.
- Call Technical Support or an
electrician.
The saucepans in use are making a
noise.
- There is no danger to the hob or
the saucepan.
- This is normal with certain types of
pan.
The cooling fan continues to function
even after the hob has been switched
off.
- This is normal because the
electronics need to cool down.
Sounds can be heard as if something
is creaking or switching on.
- This is for technical reasons and
cannot be avoided.
There are cracks or fissures in the
hob.
- If cracks or fissures form, or if the
glass ceramic cooking surface
breaks, turn off the appliance
immediately. Disconnect the hob
from the power supply and call
Technical Support.
To Next Page
Loading...
