Updated: February 8 2011 /CC Page 2
Contents
First step to do with the new phone ....................................................................................................................................... 3
WHAT IS? ................................................................................................................................................................................. 4
IP Technology: ..................................................................................................................................................................... 4
3CX Assistant*: .................................................................................................................................................................... 4
MyPhone portal*: ............................................................................................................................................................... 4
VISUAL PRESENTATION OF THE PHONE .................................................................................................................................. 5
DIRECTORY ......................................................................................................................................Erreur ! Signet non défini.
CALL HISTORY (received, missed or outbound calls) .............................................................................................................. 6
CALL RECORD .......................................................................................................................................................................... 6
CALL ON HOLD ........................................................................................................................................................................ 6
CHAT (by 3CX Assistant only) .................................................................................................................................................. 6
FONCTIONS SUMMARY ........................................................................................................................................................... 6
TRANSFERT ONE OR ALL CALLS AUTOMATICALLY .................................................................................................................. 7
REDIRECT CALL DURING RINGING ........................................................................................................................................... 7
TRANSFERT CALL WITH NOTIFICATION (talk to the person before transfering the call) ........................................................ 7
TRANSFERT CALL WITHOUT NOTIFICATION ............................................................................................................................ 7
TRANSFERT CALL IN YOUR VOICE MAIL DURING THE CONVERSATION .................................................................................. 8
VOICEMAIL SETUP ................................................................................................................................................................... 8
VOICEMAIL SETTINGS WITH MYPHONE .................................................................................................................................. 8
RECUPERATE MESSAGE IN YOUR VOICE MAIL ........................................................................................................................ 9
RECUPERATE YOUR VOICEMAIL OUT OF THE OFFICE .....................................................................Erreur ! Signet non défini.
VOICE MAIL OPTIONS (when your press the 9) ....................................................................................................................... 9
CONFERENCE PHONE ............................................................................................................................................................ 10
DEFINE YOUR PROFILES ........................................................................................................................................................ 10
DEFINITION OF THE PROFILE ................................................................................................................................................. 11
MODIFY YOUR PROFILE (available, away, out of office…) .................................................................................................... 11
COLOUR CODE IN THE 3CX ASSISTANT ................................................................................................................................. 12
PARK FONCTION .................................................................................................................................................................... 12
PLACE A CALL IN PARK .......................................................................................................................................................... 12
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