Updated: February 8
th
2011 /CC Page 4
WHAT IS?
IP Telephony:
The voice over IP, or « VoIP », is a technology to transmit voice signal over a computer network.
3CX Assistant*:
3CX Assistant runs under Windows. It helps users to easily manage their extension by a few mouse clicks,
compared to the limited interface of a regular phone. The assistant is not a phone, but it works in tandem with a
physical phone. For example, calls can be made or transferred from the assistant.
The assistant contains 4 sections:
Active call
Extensions
Queues
Call history
MyPhone portal*:
It is mainly used to configure the forwarding rules, email and different settings. The interface is easily accessible
via 3CX Assistant: click the MyPhone menu and choose any sub-menu.
In this portal, you can consult many options related to your extension:
Extension Settings (name, email, pin code, mobile number, etc.)
Voice mail settings (include caller ID, time and date call, etc.)
Your voice mail
Call history (Missed calls, Received calls, Outbound calls, etc.)
Other users status (available, away, calling, on a call, etc.)
Your personal phone book
* Available only outside of the Brunet remote session.
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