Updated: February 8
th
2011 /CC Page 3
First step to do with the new phone
1. READ THIS DOCUMENT.
2. LEARN:
YOUR EXTENSION: ___________
YOUR PIN CODE (PASSWORD): ___________
3. CONFIGURE YOUR VOICE MAIL (INCLUDES TWO (2) DIFFERENTS MESSAGES):
a. Configure your identification message (refer to the section: Setting your mailbox)
b. Configure your personal message (refer to the section: Setting your mailbox)
4. UPDATE ALL PERTINENT DOCUMENTS AND FILES WITH YOUR NEW EXTENSION
Examples: Business card
Advertising document
Fax document (if applicable)
5. DEFINE YOUR FORWARDING RULES ASSOCIATED WITH THE DIFFERENT PROFILES
(AVAILABLE, AWAY, OUT OF OFFICE) USING THE “MYPHONE” PORTAL
IMPORTANT:
THE DEFINITION OF YOUR FORWARDING RULES IS THE KEY TO THE SUCCESS OF THIS SYSTEM.
After full implementation of the IP telephone system, receptionist staff will no longer transfer calls
to cell phones, because it is the responsibility of each user to set his own forwarding rules. By
choosing the appropriate profile, one can choose how to be reached.
(Example: if you are at your office, away, on the road, etc).
AFTERWARDS, KEEP UP TO DATE YOUR PROFILE USING THE 3CX ASSISTANT. THIS ACTION WILL IMPROVE THE
EFFICACITY OF THE SYSTEM AND ALSO THE COMMUNICATION INSIDE THE BRUNET CONCRETE GROUP.
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