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Snom D765 - Transferring calls

Snom D765
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53
D765 | snom 760 User Manual
Using the Phone
2. Press to restart the conference with the additional participant.
Calling a new participant:
1. Press
to put the conference on hold.
2. Dial the number of the new participant.
3. With the new participant on the line, press
.
Putting the conference on hold
If one of the participants is on-screen (Figures C-2, C-3, C-4), you must first return to the screen
with all participants. See Conference screen navigation.
With all participants on-screen (Fig. C-1), press
. Technically, you are ending the
conference; you will see the "Calls on Hold" screen (see Holding multiple calls, Fig. H-4).
To restart the conference, press
.
Terminating the conference
1. Press
to put all participants on hold.
2. Select each participant in turn and press
.
Transferring calls
You can transfer connected calls as well as calls ringing on your phone.
When you have a call on the line, there are two ways to transfer it to a third party:
¸ Announcing the call to the third party first, to make sure the call is welcome and will be
accepted: Attended transfer;
¸ Transferring the call unannounced: Blind transfer. There will be no feedback on whether the
third party is available and/or picking up the call.
When a call is ringing on your phone, you can transfer it to a third party without answering it first
(blind transfer only).
Attended transfer
1. Put the call on hold.
2. Dial the number you wish to transfer the call to and announce the call.
3. If the third party wishes to accept the call, press
and .
Blind transfer
1. With a call ringing or on the line, press
.
2. Dial the number of third party you intend to transfer the call to.
3. Press
.
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