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BTS E5~20-DS5 user manualV1.1

Equipment failure caused by the following reasons is not covered by the

warranty:

1) The "warranty card" has not been sent to the distributor or Shenzhen

SOFARSOLAR Co., LTD;

2) Without the consent of Shenzhen SOFARSOLAR Co., LTD to change

equipment or replace parts;

3) Use unqualified materials to support Shenzhen SOFARSOLAR Co.,

LTD 's products, resulting in product failure;

4) Technicians who don’t belong to SOFARSOLAR Co., LTD modify or

attempt to repair and erase the product serial number or silk screen;

5) Incorrect installation, debugging and use methods;

6) Failure to comply with safety regulations (certification standards, etc.);

7) Damage caused by improper storage by dealers or end users;

8) Transportation damage (including scratches caused by internal

packaging during transportation).Please claim directly from the

transportation company or insurance company as soon as possible and

obtain damage identification such as container/package unloading;

9) Failure to follow the product user manual, installation manual and

maintenance guidelines;

10) Improper use or misuse of the device;

11) Poor ventilation of the device;

12) The product maintenance process does not follow relevant standards;

13) Failure or damage caused by natural disasters or other force (such as

earthquake, lightning strike, fire, etc.)

Sofar solar BTS Series User Manual

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