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Frequently Asked Questions
Questions about Managing your Recordings
Do Parental Controls work with my DVR/Set-top box?
Yes. Your Parental Controls will restrict what is viewed or recorded. If you schedule
arecordingforaprogramorchannelthatisblockedtheprogramwillrecordbut
the video will not appear and the audio will be muted. You will need to disable
yourparentallockfeaturetoviewtheprogramwhileitisbeingrecorded.
Where do I find the available capacity on my DVR?
TheDiskSpaceAvailabilityislistedatthebottomoftheSystem Resources page.
To navigate to the System Resources page press the Menu button on your remote
control and scroll to Settings. Choose General then System Information where
you will find the System Resources tab.
Can I Rewind, Fast-forward, Record or Pause live TV from all set-top boxes in
my home?
The Rewind, Fast-forward, Record and PauseLiveTVfunctionsareavailableon
allTVsinyourhomeonlyifyousubscribetoMediaShowerwhole-home
DVRservice.
Ifyousubscribetothisservice,theRecordfunctionmaybeactivatedfrom
anyset-topboxinyourhomebypressingtheRecordbuttononyourremote
control,thisfunctionisnotlimitedjusttotheDVR.Youmaychoosetorecord
programmingfromanyset-topboxinyourhome,thenimmediatelyaccessit
through the Recorded TV menu in order to use the Rewind, Fast-forward and
Pause functions.
What is Remote DVR?
RemoteDVRisafeaturethatallowsyoutorecordprogramsonyourDVRathome
fromacomputerorbrowsercapablemobiledevicelikeacellphoneortablet.
How do I access Remote DVR?
From an Internet enabled device like a computer, visit:
www.solarus.net/mediashower-televisionandclickontheRemoteDVRManager.If
thatdoesn’twork,trythedirectURLaddress:
http://rdvr.solarus.net/RDVRWebClient/Default.aspx#/Home You will need your
Account ID and Password to access the feature. Your Account ID can found on
yourTVbychoosingthe“Menu,”then“Applications,”then“ManageSTB.”Itisthe
8-digitnumber.ThedefaultPasswordis1234.
From an Internet enabled tablet or cell phone:
You will need to download the MediaShower app to your phone. Search for
Mediaroom–RDVRbyTechMahindraLtdinyourphone’sappstore.Youwill
need your Account ID and Password to access the feature. Your Account ID can
be found on your TV by choosing the “Menu,” then “Applications,” then “Manage
STB.”Itisthe8-digitnumber.ThedefaultPasswordis1234.