User’s manual SOLIS MASTER 5000
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11.0 Service and maintenance
Proper and trouble-free functioning of the machine is subject to
regular cleaning and descaling in accordance with our recommenda-
tions. Despite proper service and maintenance, every espresso
machine is subject to normal wear and tear if used intensively.
Regular control by the SOLIS Service Centre or a properly author-
ised service person will prolong the life of your machine and ensure
top quality coffee.
In case of repairs, please contact:
Switzerland:
SOLIS LTD, Service Centre
Solis-Haus
8153 Glattbrugg-Zurich
Phone 01/810 18 18, Fax 01/810 30 70
E-Mail: info@solis.ch
Internet: http://www.solis.ch
Germany:
SOLIS DEUTSCHLAND GmbH
Service Centre
Am Krebsgraben 18
D-78048 VS-Villingen
Phone (07721) 8406-0
Fax (07721) 8406-33
E-Mail: info@solis.de
Internet: http://www.solis.de
In all other countries where SOLIS products are sold, please refer
to the service center mentioned in the warranty card.
Attention: In compliance with our warranty conditions, all service
work is to be carried out only by the SOLIS Service Centre or
properly authorized service persons.
12.0 Useful tips about coffee
Good coffee depends not only on the appliance used but also on
the quality of the water, the blend of coffee, the grinding, the tempe-
rature etc.
Keep the following tips in mind:
– Always use fresh coffee and darker roasts, such as the SOLIS
products specially blended for use with espresso machines.
– Fresh coffee should always be stored in a cool place. It can be
deep frozen and may be used directly while still cold.
– If the coffee flows too fast or to slowly, the reason usually is the
incorrect setting of the grinder.
– Coffee flows too fast: adjust grinder to a lower position, e.g. Pos. 5
– Coffee flows too slow: adjust grinder to a higher position, e.g. Pos.11
Recommended grinder setting: Position 8 (+/-2)
Important: the grinder may only be adjusted while it is in motion.
– Coffee tastes best when using pre-warmed cups. For quick and
easy prewarming of cups, rinse the cup with hot water from the
hot water nozzle.
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