Why is there no radio reception when I press the remote control button on my SOMFY DEXXO SMART io?
If there is no radio reception when you press a button on the remote control, verify if the remote control button has been programmed. Also, check that the remote control is equipped with io-homecontrol radio technology and verify the remote control batteries.
What to do if my SOMFY DEXXO SMART io Garage Door Opener has an electronic fault?
If there is an electronic fault, switch the power supply off, wait about 5 minutes, and then switch the power supply back on.
What to do if there is a permanent fault with photoelectric cells in my SOMFY Garage Door Opener?
If there is a permanent fault with photoelectric cells, check the alignment and wiring of the cells.
What to do if there is a short-circuit at cells safety input on my SOMFY DEXXO SMART io Garage Door Opener?
If there is a short-circuit at the cells safety input, check that the bridge between terminals 17 and 18 has been removed, and check the connection of the cells. Set up P4 again, and then perform auto-programming again.
What to do if there is a permanent fault with gate contact wiring on my SOMFY DEXXO SMART io Garage Door Opener?
If there is a permanent fault with gate contact wiring, check the closure of the gate and the gate contact wiring.
What to do if the POWER indicator is on, but programming is not carried out on my SOMFY Garage Door Opener?
If the POWER indicator is on, but programming is not carried out, perform quick commissioning of the drive.
What to do if the POWER indicator is on and programming is in progress on my SOMFY DEXXO SMART io Garage Door Opener?
If the POWER indicator is on and programming is in progress, wait until programming is complete.
What to do if no wired control is activated on my SOMFY Garage Door Opener?
If no wired control is activated, mechanically check that the control point is not blocked. If the control point is not blocked, disconnect the control point. If the indicator light goes out, check the wiring.
General| Type | Garage Door Opener |
|---|---|
| Max Door Weight | 100 kg |
| Operating Temperature | -20°C to +60°C |
| Power Supply | 230V |
| Safety Features | obstacle detection |
| Remote Control | Yes |
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