Trouble Shooting Guide, SP/Mechanical
4_00021-1/FEA 209 544/76 B
Sony Ericsson Mobile Communications AB
17(18)
13 Software Problems
• If there are problems with the response of the keypad commands or spelling errors in the
menu and the failure is not related to mechanical damage, make a master reset and flash
the phone with the latest software from EMMA II.
• Checking the software revision can be done in the Service info, see chapter Service
functions in the software.
Choose: Service info / SW information.
The Software revision and date will be indicated in the display.
If the failure still occurs, handle the unit according to the local company or the GSP directives.