Sony EV-C500E - Troubleshooting Common Issues

Troubleshooting
If you have a problem with your VCR, first check the mains lead connection, then go through the following list. Should the
difficulty persist, unplug the unit and contact your Sony dealer or local authorized Sony Service Centre facility.
Pe ce oe SYMptomn = ea, fe : es Possible causes.and remedies 5
Power The ON/STANDBY button does not work. «* The mains lead is disconnected.
Playback The VCR does not play. « The tape is at its end.
No picture on the TV screen * The correct programme position for the VCR has not
been selected on the RFU adaptor, or video input has
not been selected on the monitor.
* Make sure that S VIDEO connection is tight.
* Clean the video head. (See page 36.)
The playback picture is not clear. ¢ The correct programme position for the VCR has not
been selected on the RFU adaptor.
* The video heads are dirty. Clean the heads using the
Sony V8-25CLH video head cleaning cassette.
For details on cleaning, refer to the instructions
furnished with the cleaning cassette. If a cleaning
cassette is not available in your area, have the heads
cleaned at your nearest Sony Service Centre facility.
(Do not use a commercially available wet-typed cleaning
cassette. It may damage the video heads.)
* The video heads are wom out.
Noisy picture * Place the VCR away from a TV.
* Tape is defective. Use a new cassette.
The picture moves vertically during * Adjust the vertical hald control on the TV or colour
picture search mode. monitor.
The sound drops out. * The cassette is defective. Use a new video cassette.
Recording A cassette is ejected when @ REC is * Check the safety tab.
pressed.
The VCR does not record. * Remove the S VIDEO cable from the LINE IN S VIDEO
connector when the cable is not used.
* No cassette has been inserted.
* The cassette is at its end.
Others A cassette cannot be inserted. * Acasseite has already been inserted.
The Remote Commander cannot be * The batteries are low.
operated.
The VCR does not respond when you * The built-in microprocessor may be defective. Pressing
press any button. . . the CL (clear) button on the rear panel, with a pointed
object such as a ball-point pen, may fix the problem.
When you perform synchronized editing, * The LANC mode of the other VCR is set to “S" (See
you cannot contro! this VCR from the page 29).
other VCR. Z * The LANC made of this VCR is set to “M” (See page
29).
Additional information 3 5