Note
If the last connected Bluetooth device is placed near the headset, the headset may automatically connect to the device when
you turn on the headset and may not connect to another device.
If this occurs, cancel the connection on the last connected Bluetooth device or turn off the Bluetooth function on that device.
You cannot use a wireless 2.4 GHz connection with a computer or PS5 and Bluetooth connection at the same time.
Depending on your USB Type-C compatible smartphone, you may need to configure some settings to connect with
the USB transceiver. The name of the settings displayed on the connected smartphone may vary depending on the
connected smartphone and can include names, such as “Detect USB device” or “Enable USB On-The-Go
connection”. For details, refer to the operating instructions for the USB Type-C compatible smartphone.
When connected via a Bluetooth connection
If the headset is in the USB transceiver mode, hold your fingers to the touch sensors on both the left and right
headset units and switch to the Bluetooth mode.
When playing music, check that the headset and the transmitting Bluetooth device are connected via a TMAP
Bluetooth connection.
Check that the connected device is playing back.
Connect the Bluetooth device to the headset once again.
Pair the headset and the Bluetooth device again.
Restart the Bluetooth device such as the smartphone you are using.
Restart the music app or video app.
Note
The headset may be paired with Bluetooth devices that do not support LE Audio, but the headset does not support playback via a
Bluetooth connection.
If you pair the headset with a Bluetooth device that does not support LE Audio, initialize the headset and delete the pairing
information. Then, plug in the USB transceiver to the Bluetooth device and connect the headset to the USB transceiver again.
Connection is not guaranteed with the USB ports of TVs, etc.
If the volume is turned down on the computer or USB Type-C compatible smartphone while connected via the USB transceiver,
the volume cannot be turned up very high using the headset. To turn the volume up higher, adjust the volume on the computer or
USB Type-C compatible smartphone.
If the volume is turned down on the connected device while connected via Bluetooth connection, the volume cannot be turned up
very high using the headset. To turn the volume up higher, adjust the volume on the connected device.
When there is no sound on only one side
Depending on the smartphone app or computer application (which requires a CCP profile), you may hear sound from
only one headset unit.
Check if the Bluetooth connection has been terminated. If terminated, make the Bluetooth connection again.
Related Topic
Video being received via a smartphone’s Wi-Fi is disturbed or cannot be connected.
Using only one headset unit
Using the headset via the USB transceiver
How to make a wireless connection to Bluetooth devices
Listening to music from a device via a Bluetooth connection
Maintenance
The USB transceiver goes into pairing mode, and the connection indicator (white) on the USB transceiver
repeatedly flashes twice in a row.
Remove both headset units from the charging case and then put the headset units into your ears.
When pairing is complete, a notification sound is emitted from the headset and the connection indicator (white) on
the USB transceiver lights up.
5.
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