Using the apps
What you can do with the “Sony | Headphones Connect” app
Installing the “Sony | Headphones Connect” app
Accessing support information from the “Sony | Headphones Connect” app
How to keep the software up-to-date (for comfortable use of the headset)
What you can do with partner services
What you can do with partner services
Important information
Precautions
When you have finished using the headset
Maintenance
To prevent burning or malfunction due to getting wet
When the headset or charging case gets wet
Licenses
Trademarks
Customer support websites
Troubleshooting
What can I do to solve a problem?
Power/Charging
Unable to turn on the headset.
Charging cannot be done.
The available operating time is short, the battery power does not last long.
Charging time is too long.
Sound
No sound, no sound from one side
Low sound level
Low sound quality, or noise or unusual sound can be heard.
Sound skips frequently.
Noise is heard during music playback.
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