Support and maintenance
Support for your device
Use the Support application in your device to search a User guide, read troubleshooting
guides, and find information about software updates and other product-related
information.
To access the Support application
1
From your Homescreen, tap
.
2
Find and tap , then select the required support item.
Make sure that you have a working Internet connection, preferably over Wi-Fi®, to limit data
traffic charges when using the Support application.
Help in menus and applications
Some applications and settings have help available in the options menu, which is
normally indicated by in the specific applications.
Updating your device
You should update the software on your device to get the latest functionality,
enhancements and bug fixes in order to ensure optimal performance. When a software
update is available,
appears in the status bar. You can also check for new updates
manually.
The easiest way to install a software update is to do it wirelessly from your device.
However, some updates are not available for wireless download. You then need to use
the Xperia™ Companion software on a PC or on an Apple
®
Mac
®
computer to update
your device.
For more information about software updates, go to
www.sonymobile.com/update
.
Insufficient remaining storage capacity may prevent updates. Ensure you have sufficient
storage capacity before attempting to update.
To check for new software
1
From your Homescreen, tap .
2
Find and tap
Update Center
.
3
To check that you have the latest system software installed, tap System. To
check for updates to applications installed on your device, tap
Updates
.
Updating your device wirelessly
Use the Update Center application to update your device wirelessly. It handles both
application updates and system updates and can also facilitate the download of new
applications developed for your device. The updates that you can download over a
cellular network depend on your operator. It is recommended to use a Wi-Fi® network
instead of a cellular network to download new software so that you can avoid data traffic
costs.
To download and install a system update
1
From your Homescreen, tap
.
2
Find and tap Update Center > System.
3
Select the desired system update, then tap
.
4
When the download is finished, tap and follow the on-screen instructions to
complete the installation.
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