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Sony XR-55A95K - User Manual

Sony XR-55A95K
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9-888-902-21
OLED TV
Sony EMCS (Malaysia) Sdn. Bhd. HES-M
© 2023.12
ORIGINAL MANUAL ISSUE DATE: 2023.12
SERVICE MANUAL (TROUBLESHOOTING)
DISCLAIMER: USE AT OWN RISK. SONY AND ITS AFFILIATES ARE NOT LIABLE FOR ANY DAMAGE
OR INJURY CAUSED TO ANY DIGITAL ELECTRONIC EQUIPMENT, PERSON, OR PROPERTY, WHICH
OCCURS DUE TO USE OF THE TOOLS, PARTS, DOCUMENTATION, OR OTHER MATERIALS HEREIN
PROVIDED, WHETHER FOR REPAIR, DIAGNOSIS, MAINTENANCE, MODIFICATION, OR OTHERWISE,
INCLUDING BUT NOT LIMITED TO: ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL
DAMAGES; ANY LOSS OF DATA, PRIVACY OR PROFITS; OR ANY INABILITY TO USE, OR REDUCED
FUNCTIONALITY O F, THE DIGITAL ELECTRONIC EQUIPMENT. PLEASE READ ALL INSTRUCTIONS IN
THIS MANUAL BEFORE PROCEEDING. PLEASE FOLLOW ALL STEPS IN THE ORDER IN WHICH
THEY ARE DESCRIBED. IF YOU DO NOT HAVE ALL TOOLS AND PARTS AVAILABLE TO YOU, OR ARE
NOT COMFORTABLE PERFORMING THE REPAIRS DESCRIBED HEREIN, DO NOT PROCEED.
FAILURE TO FOLLOW THESE INSTRUCTIONS, OR USE THE PROPER TOOLS AND PARTS, MAY
DAMAGE YOUR PRODUCT, LEAD TO PERSONAL INJURY OR CAUSE PROPERTY DAMAGE.
SYSSET
2023/12/2105:31:02(GMT+09:00)

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Summary

Safety Notes and Precautions

Warnings and Cautions for Servicing

Provides essential safety warnings and cautions for qualified service personnel during TV repair.

OLED Panel Handling Precautions

Details critical precautions for handling the OLED panel to prevent damage and ensure safety during servicing.

Board Handling Precautions (ESD and Stress)

Guidelines for safely handling electronic boards, emphasizing ESD prevention and stress management.

Safety Check-Out and Leakage Test Procedures

Outlines essential safety checks after repair and describes the leakage current test procedure.

Earth Grounding and Lead-Free Solder Information

Information on finding a good earth ground and guidelines for using lead-free solder.

Self Diagnosis Function

Diagnostic Test Indicators and LED Blinking Reference

Explains how LED blinking patterns indicate specific error conditions and provides a quick reference.

Non-LED Blinking Error Reference

Lists error items that do not involve LED blinking, useful for diagnostics.

Retry Limitation by Remote;Power Key

Details retry limitations for power on/off actions related to specific error states.

Troubleshooting Guide

Triage Chart and Color Code

A diagnostic chart mapping symptoms to potential defective parts using a color code system.

No Power Troubleshooting Procedures

Step-by-step guide for diagnosing and resolving 'No Power' issues.

LED Blinking Error Code Diagnostics

Troubleshooting steps based on different LED blinking patterns indicating specific system errors.

No Sound Troubleshooting

Guides for diagnosing and resolving issues related to no sound from speakers or audio outputs.

No Picture Troubleshooting

Diagnostic procedures for resolving 'No Picture' issues across various inputs like HDMI and Tuner.

Network and Bluetooth Malfunction Diagnosis

Troubleshooting steps for Ethernet, Wi-Fi, and Bluetooth connectivity problems.

Camera and Microphone Malfunction Diagnosis

Procedures for troubleshooting issues with built-in microphones and camera modules.

Key Switch Button Error Troubleshooting

Steps to diagnose and resolve errors related to physical buttons on the TV.

IR Remote Commander and Light Sensor Errors

Troubleshooting for remote control unresponsiveness and light sensor functionality.

Software Update & Reset Procedures

USB Update Procedure

Step-by-step instructions for updating the TV software using a USB drive.

Factory Data Reset Methods

Details on performing a factory data reset via the UI and a force method.

Diagrams and Schematics

Connecting Diagram for 55;65 Models

Illustrates the connection layout for major components in the TV.

Handling Guide

Panel Un-Packing and Handling Procedures

Provides instructions for safely unpacking and handling the TV panel.

Moving Panel Positions (Vertical and Face Down)

Illustrates correct and incorrect methods for moving the TV panel during servicing.

Tools and Equipment for Service

List of Required and Optional Tools

Details the essential tools and optional equipment needed for TV repair.

Preparation Before Starting Repairs

Steps to take before beginning disassembly, including work surface setup.

FFC (Flexible Flat Cable) Precautions

FFC Insertion and Handling Methods

Guidelines for correct FFC insertion and handling to prevent damage.

FFC Connector Installation Cautions

Specific cautions for installing FFCs with housing connectors and ZIFF connectors.

Section 1: XR-55 A95 K Disassembly

1-1. Rear Cover Disassembly and Removal

Detailed instructions for safely removing the rear cover of the XR-55A95K model.

1-2. Board Location Identification

Identifies the location of major boards within the XR-55A95K model.

1-3. Wire Dressing Procedures

Guidelines for proper routing and securing of wires and FFCs during reassembly.

1-4. Exploded View and Part Lists

Provides exploded diagrams and part numbers for disassembly and replacement.

Section 2: XR-65 A95 K Disassembly

2-1. Rear Cover Disassembly and Removal

Detailed instructions for safely removing the rear cover of the XR-65A95K model.

2-2. Board Location Identification

Identifies the location of major boards within the XR-65A95K model.

2-3. Wire Dressing Procedures

Guidelines for proper routing and securing of wires and FFCs during reassembly.

2-4. Exploded View and Part Lists

Provides exploded diagrams and part numbers for disassembly and replacement.

Smart Core Component Information

Smart Core Exploded View and Part List

Details the components and assembly of the Smart Core module.

Appendix: Catcher (CRY) Information

Catcher (CRY) Caution for Panel Replacement

Cautionary notes regarding the small size and potential loss of the catcher part.

Summary

Safety Notes and Precautions

Warnings and Cautions for Servicing

Provides essential safety warnings and cautions for qualified service personnel during TV repair.

OLED Panel Handling Precautions

Details critical precautions for handling the OLED panel to prevent damage and ensure safety during servicing.

Board Handling Precautions (ESD and Stress)

Guidelines for safely handling electronic boards, emphasizing ESD prevention and stress management.

Safety Check-Out and Leakage Test Procedures

Outlines essential safety checks after repair and describes the leakage current test procedure.

Earth Grounding and Lead-Free Solder Information

Information on finding a good earth ground and guidelines for using lead-free solder.

Self Diagnosis Function

Diagnostic Test Indicators and LED Blinking Reference

Explains how LED blinking patterns indicate specific error conditions and provides a quick reference.

Non-LED Blinking Error Reference

Lists error items that do not involve LED blinking, useful for diagnostics.

Retry Limitation by Remote;Power Key

Details retry limitations for power on/off actions related to specific error states.

Troubleshooting Guide

Triage Chart and Color Code

A diagnostic chart mapping symptoms to potential defective parts using a color code system.

No Power Troubleshooting Procedures

Step-by-step guide for diagnosing and resolving 'No Power' issues.

LED Blinking Error Code Diagnostics

Troubleshooting steps based on different LED blinking patterns indicating specific system errors.

No Sound Troubleshooting

Guides for diagnosing and resolving issues related to no sound from speakers or audio outputs.

No Picture Troubleshooting

Diagnostic procedures for resolving 'No Picture' issues across various inputs like HDMI and Tuner.

Network and Bluetooth Malfunction Diagnosis

Troubleshooting steps for Ethernet, Wi-Fi, and Bluetooth connectivity problems.

Camera and Microphone Malfunction Diagnosis

Procedures for troubleshooting issues with built-in microphones and camera modules.

Key Switch Button Error Troubleshooting

Steps to diagnose and resolve errors related to physical buttons on the TV.

IR Remote Commander and Light Sensor Errors

Troubleshooting for remote control unresponsiveness and light sensor functionality.

Software Update & Reset Procedures

USB Update Procedure

Step-by-step instructions for updating the TV software using a USB drive.

Factory Data Reset Methods

Details on performing a factory data reset via the UI and a force method.

Diagrams and Schematics

Connecting Diagram for 55;65 Models

Illustrates the connection layout for major components in the TV.

Handling Guide

Panel Un-Packing and Handling Procedures

Provides instructions for safely unpacking and handling the TV panel.

Moving Panel Positions (Vertical and Face Down)

Illustrates correct and incorrect methods for moving the TV panel during servicing.

Tools and Equipment for Service

List of Required and Optional Tools

Details the essential tools and optional equipment needed for TV repair.

Preparation Before Starting Repairs

Steps to take before beginning disassembly, including work surface setup.

FFC (Flexible Flat Cable) Precautions

FFC Insertion and Handling Methods

Guidelines for correct FFC insertion and handling to prevent damage.

FFC Connector Installation Cautions

Specific cautions for installing FFCs with housing connectors and ZIFF connectors.

Section 1: XR-55 A95 K Disassembly

1-1. Rear Cover Disassembly and Removal

Detailed instructions for safely removing the rear cover of the XR-55A95K model.

1-2. Board Location Identification

Identifies the location of major boards within the XR-55A95K model.

1-3. Wire Dressing Procedures

Guidelines for proper routing and securing of wires and FFCs during reassembly.

1-4. Exploded View and Part Lists

Provides exploded diagrams and part numbers for disassembly and replacement.

Section 2: XR-65 A95 K Disassembly

2-1. Rear Cover Disassembly and Removal

Detailed instructions for safely removing the rear cover of the XR-65A95K model.

2-2. Board Location Identification

Identifies the location of major boards within the XR-65A95K model.

2-3. Wire Dressing Procedures

Guidelines for proper routing and securing of wires and FFCs during reassembly.

2-4. Exploded View and Part Lists

Provides exploded diagrams and part numbers for disassembly and replacement.

Smart Core Component Information

Smart Core Exploded View and Part List

Details the components and assembly of the Smart Core module.

Appendix: Catcher (CRY) Information

Catcher (CRY) Caution for Panel Replacement

Cautionary notes regarding the small size and potential loss of the catcher part.

Sony XR-55A95K Specifications

General IconGeneral
Screen shapeFlat
Response time- ms
Display diagonal55 \
Display brightness- cd/m²
Display technologyQD-OLED
Native aspect ratio-
Native refresh rate120 Hz
Display diagonal (metric)139 cm
Product colorBlack
Rollable displayNo
Panel mounting interface300 x 300 mm
Package depth194 mm
Package width1360 mm
Package height828 mm
Package weight40000 g
Wi-Fi standards802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Bluetooth version4.2
Browser supportedVewd
Bluetooth profilesA2DP, AVRCP, HID, HOGP, SPP
HDMI ports quantity4
USB 2.0 ports quantity2
Ethernet LAN (RJ-45) ports1
Consumer Electronics Control (CEC)BRAVIA Sync
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity0
Sound modesCinema, Dialog, Dolby Audio, Music, Sports, Standard
Audio decodersDTS, Dolby Atmos
RMS rated power60 W
Game featuresAuto Low Latency Mode (ALLM), Variable Refresh Rate (VRR)
Picture processing technologySony Dynamic Contrast Enhancer, Sony Live Colour, Sony TRILUMINOS Display, Sony XR Smoothing, Sony XR Super Resolution
High Dynamic Range (HDR) technologyDolby Vision, High Dynamic Range 10 (HDR10), Hybrid Log-Gamma (HLG)
App distribution platformGoogle Play
Operating system installedAndroid
AC input voltage220 - 240 V
AC input frequency50 Hz
Power consumption (standby)0.5 W
Tuner typeAnalog & digital
Number of tuners2 tuner(s)
Analog signal format systemPAL I, SECAM B/G, SECAM D/K
Digital signal format systemDVB-C, DVB-S, DVB-S2, DVB-T, DVB-T2
Repairability index6.6
Weight and Dimensions IconWeight and Dimensions
Depth (with stand)280 mm
Height (with stand)728 mm
Depth (without stand)43 mm
Width (without stand)1225 mm
Height (without stand)714 mm
Weight (without stand)21200 g

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