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Troubleshooting
Ifyouhaveaproblemwiththisdevice,pleasecheckthetroubleshootingguidebelow.
The player does not turn on.
Ensure that the player is fully charged. Try charging the player overnight (8 hours).
Reset the player (use a paper clip to gently press the Reset button on the rear of the player) and try again.
The buttons do not work.
Reset the player (use a paper clip to gently press the Reset button on the rear of the player) and try again.
I cannot transfer les to the player.
Ensure that your computer is running a supported operating system.
IfusingaUSBextensioncable,ensurethatitissecurelyattachedtotheplayerandthePC,ortryusinganotherUSBcable.
Ensure that the player’s memory capacity is not full.
There is no sound during playback.
Check the volume level.
Ensure that the headphones are attached securely to the player.