Service Procedure Quick Reference
Memory Card Replacement
T50e
August 2017 V2
Page 1 of 2
Not a substitute for the official published procedural guide.
Detailed instructions/videos located at support.spectralogic.com
New flash memory card from Spectra Logic
#1 Phillips screwdriver
USB flash drive (FAT32)
o With saved library configuration and/or MLM/DLM database – if available
o For collecting Auto-support Log File (ASL)
Discontinue
Verify with customer that data I/O to all drives has halted
Discontinue
Verify robotic movement has halted
Verify with customer that move requests from host have been halted
Admin./Superuser
BlueScale Login
It is recommended that all tapes are removed from drives by customer before
procedure to avoid potential stuck tapes after power-up
Verify customer has a current backup* of the following (if applicable):
o Library configuration
o MLM and DLM databases
o Encryption keys
* Due to high probability of corruption, it is not recommended to attempt backup of
library configuration, MLM/DLM database or encryption keys if memory card being
replaced is faulty
Refer to the “Spectra T50e Flash (SD) Card Installation Instructions” service
guide for a list of information that should be documented by customer prior to
service