No message appears on Spectra Stack Tape Library OCP display, what to do?
Check all power cord connections. Check the LEDs on the power supplies. Make sure the power button on the front panel has been pressed, and the green Ready LED is lit. Make sure the outlet has power; try another working outlet.
How to fix tape stuck in Spectra Stack Tape Library Storage drive?
First, attempt to unload the tape from your backup software. If that doesn't work, shut down the storage management software and stop the operating system's removable storage services, then try to unload or move the tape from the Operation > Move Media screen. As another option, power down the library, disconnect the cable from the drive, power up the library, and once the drive is idle, attempt to move the tape from the Operation > Move Media screen. Finally, you can also attempt to force eject the tape from the Operation > Force Drive Media Eject screen.
What to do if Spectra Storage library does not power on?
Check all power cord connections. Check the LEDs on the power supplies. Make sure the power button on the front panel has been pressed, and the green Ready LED is lit. Make sure the outlet has power; try another working outlet. Replace the power cord if necessary.
Why Spectra Stack Tape Library OCP displays a warning or error icon?
Click the icon to see more information about the event on the OCP.
How to resolve Spectra Storage ALPA Conflict?
If you see an ALPA Conflict, it indicates a possible conflict with the ALPA address on Loop ports. To resolve this, select Soft for the Loop mode; this allows the system to select an available address each time the tape drive connects to the FC fabric. If your server configuration does not support changing addresses, try using the Hard Auto-Select option for the Loop mode.
Why I cannot connect to Spectra Stack Tape Library RMI?
Verify that the Ethernet cable is connected to the controller module's controller board and to the LAN. Verify that the link LED on the RJ45 (LAN) connector is lit when the library is powered on. If the LED is not lit, the library is not communicating with the LAN. Verify that the library has been configured with a valid static network address or DHCP has been enabled so the library can obtain a network address. Enter the library's IP address into the address bar of a web browser connected to the same LAN as the library.
What to do if storage management software or operating system detects the Spectra Storage tape drive, but not the library?
Verify that multiple LUN support is enabled on the HBA. The library uses two Logical Unit Numbers (LUNs) to control the tape drive (LUN 0) and robotic assembly (LUN 1). The library requires an HBA with multiple LUN support and multiple LUN support must be enabled on the host computer.
What to do if the storage management software or operating system does not detect any devices on the Spectra Storage HBA?
Verify that the SAS host adapter is installed correctly. Verify that the proper device driver is installed for the SAS host adapter.
What to do if Spectra Stack Tape Library screen shows No Link?
Try setting the speed to Automatic, as the speed is probably set incorrectly. If there are still issues, change the port type to Auto Detect.
How to resolve Cleaning or data cartridge incompatible with Spectra Stack Tape Library Storage drive?
Check the event log to see which cartridge is incompatible. Make sure you are using data and cleaning cartridges that are compatible with the drive and that you are using the correct cartridge type for the operation.
General| Category | Tape Library |
|---|---|
| Brand | Spectra Logic |
| Model Name | Spectra Stack |
| Form Factor | Modular |
| Tape Drive Technology | LTO |
| Maximum Number of Slots | 560 |
| Maximum Drive Slots | 42 |
| Interface | SAS, Fibre Channel |
| Barcode Reader | Yes |
| Management Software | Spectra Logic BlueScale |
| Features | Scalable |
| Supported LTO Generations | LTO-6, LTO-7, LTO-8, LTO-9 |
| Power Supply | Redundant |
| Cooling | Redundant |
Provides contact details for general inquiries and company locations.
Offers support channels and contact information for technical assistance.
Contact details for sales inquiries and product information.
Information on how to access user guides and other documentation.
Outlines the objective and target audience of this user guide.
Details warranty limitations and cautions regarding product handling and repairs.
Explains the symbols and text conventions used in the document.
Advises on risks associated with high voltage and electrical shock.
Provides safety guidelines for lifting and handling library modules and components.
Covers safety for rack mounting, earthquake areas, and trained personnel operation.
Alerts users to risks of pinching and injury from moving parts.
Details the various physical configurations and module combinations for the Spectra Stack library.
Describes the components and indicators on the library's front panel.
Details the connections and components located on the library's rear panel.
Illustrates the rear panel connections for different LTO tape drive models.
Explains the power supply LEDs and their meanings.
Explains the logical numbering system for library components and slots.
Describes how data encryption protects data written to tape.
Provides information on LTO media generations and their capacities.
Offers guidelines for using, maintaining, labeling, and protecting tape cartridges.
Details the compatibility matrix for different drive and media generations.
Explains how Spectra Stack libraries can be used with BlackPearl systems.
Guides on using the library's LCD touch screen interface for monitoring and control.
Instructions for accessing and using the library's web-based management interface.
Outlines the different user roles and their respective permissions within the library.
Step-by-step instructions for accessing the library's user interfaces.
Describes the organization and key elements of the library's main interface screen.
Guides users through the initial setup of the library, including passwords and network settings.
Instructions for saving, restoring, and resetting the library's configuration settings.
Details how to set the library's time zone, date, and time format.
Explains how to configure checks for media barcode compatibility with installed tape drives.
Allows selection of checksum behavior for barcode labels in the library.
Instructions for adding and managing license keys for library features.
Guides on configuring the library's IP address, DNS, and other network parameters.
Procedures for resetting the internal IP range to prevent network conflicts.
Details how to enable and configure SNMP for library monitoring and trap management.
Guides on setting up email notifications for library events via SMTP.
Information on viewing and modifying the configuration settings for installed tape drives.
Instructions for enabling or disabling the library's EE ports, which can be used as storage slots.
Explains how to create and manage library partitions using wizards for resource allocation.
Covers the configuration of user accounts, password rules, and access permissions.
Describes advanced web management options for the RMI, including SSL/SSH and security certificates.
Guides on managing encryption keys, including setup and configuration for key managers.
Instructions for setting up Key Management Interoperability Protocol (KMIP) for encryption key management.
Details how to log into and manage the encryption standard settings and keys.
Explains the process of exporting and securely storing encryption keys for data recovery.
Outlines the process for restoring encrypted data, requiring the correct encryption key.
Steps to import an encryption key into the library for data decryption.
Procedures for removing an encryption key from the library.
Guides on disabling encryption for specific partitions or all partitions.
Instructions for moving tape cartridges between different elements within the library.
Guides on opening enabled EE ports to access storage slots.
Instructions for unlocking and accessing tape cartridge magazines.
Procedures for initiating a drive cleaning operation using a cleaning cartridge.
Steps to force eject a stuck tape cartridge from a drive.
How to initiate a rescan of the library's cartridge inventory.
Displays summary information on library and module configurations and operational status.
Describes how to view cartridge and partition inventory lists, with filtering and grouping options.
Provides a visual representation of library elements and cartridge information.
Displays a graphical map of partitions, showing drives and slots assigned to each.
Details the configuration status of partitions, including drives, slots, and EE ports.
Information on checking the configuration and status of individual tape drives.
Displays the current network configuration and status of the library's network interfaces.
Shows the status of key management servers and encryption settings for drives and partitions.
Overview of MLM features for proactive monitoring and reporting of cartridge health.
Lists other MLM functionalities like database management and tracking non-MLM media.
Provides recommendations for establishing Media Lifecycle Management policies.
Guides on generating, saving, and interpreting MLM reports for media health and usage.
Covers backing up, verifying, restoring, and deleting records from the MLM database.
Details various diagnostic tests to verify library functionality and component health.
Covers viewing, downloading, and configuring remote logging for library events and system messages.
Procedures for checking, downloading, and uploading library and drive firmware.
Instructions for downloading drive logs for troubleshooting purposes.
Procedures for rebooting the entire library or individual tape drives.
How to control the Unit Identification (UID) LEDs for library location.
Steps to move the robotic assembly to its park position in the controller module.
Guides for initializing LTO-9 cartridges using a wizard for bulk processing.
Troubleshooting steps for issues with Fibre Channel connectivity to tape drives.
Addresses detection issues that may occur after installing a SAS drive.
Covers common operational issues and their solutions.
Solutions for issues like stuck tapes or cartridges not removable from slots.
Addresses issues related to cartridge incompatibility, write/read errors, and media errors.
Explains the causes and solutions when the Attention LED is lit.
Troubleshooting for incorrect barcodes, RMI connection failures, and cleaning problems.
Identifies and addresses factors that can limit system performance.
Guides on locating error codes and information through log files or support tickets.
Instructions for unlocking magazines using OCP/RMI or manual release methods.
Methods for removing a tape stuck in a drive or magazine.
Guides on using UID LEDs and module status to identify library components that have failed.
Lists event codes related to library errors and their corresponding solutions.
Details warning events reported by the library and suggested actions.
Logs events related to changes in library configuration settings.
Records routine operational events and status updates within the library.
Guides on accessing Spectra Logic's online portal for support resources and information.
Procedures for submitting a support incident through the online portal or by phone.
Information on returning components for analysis and servicing, including packaging and RMA procedures.
Provides dimensions, weight, and packaging details for the library.
Details the specifications for racks compatible with the Spectra Stack library.
Outlines operating and non-operating environmental conditions for the library and media.
Lists the library's power requirements, including current, voltage, and maximum power consumption.
Provides regulatory compliance information based on CSA test conditions.
Details the factory default settings for various library configurations.
Describes the symbology, application, orientation, and data format for barcode labels.
Information on preventing damage from static electricity during handling and installation.
Details the power draw and heat output of the library based on configuration.
Technical specifications for various LTO tape drive models supported by the library.
Information on the proper disposal and recycling of waste electrical equipment.
Explains the meaning and significance of the CE conformity mark.
Information regarding the CCL Mark certification.
Details FCC compliance requirements and measures to mitigate interference.
States compliance with Canadian Interference-Causing Equipment Regulations.
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