Attention LED is Lit
Problem Solution
Both the
Attention and
Cleaning LEDs are
lit
This is most likely caused by a dirty drive that cannot read a tape and
marks the tape invalid.
Log into the OCP or RMI and check the event log to see which drive
has reported that it needs cleaning. Clean the drive with an approved
Ultrium cleaning cartridge.
A particular
cartridge sets off
the cleaning light
Remove the cartridge from the library.
A cartridge
recently imported
from a different
environment is
causing issues
Media that is moved from one environment to another can cause
issues until it has acclimated to the new conditions. A cartridge
should be acclimated for at least 24 hours before use, particularly if it
has been stored at a substantially different temperature or level of
humidity than the library.
The Attention
LED is lit but the
Cleaning LED is
not lit after a
cartridge load
The library was unable to complete the requested operation with the
selected tape cartridge.
• Use only cartridges that are compatible with the drive type
• Use the correct type of cartridges for the operation. For example,
use a cleaning cartridge for cleaning.
• Make sure you are using a Universal cleaning cartridge
The Cleaning LED
is lit after using a
cleaning
cartridge
The cleaning cartridge has expired. A cleaning cartridge expires after
50 uses.
A particular
cartridge sets off
the Attention LED
and possibly the
Cleaning LED
Retry the operation with a different cleaning cartridge.
If the Attention LED is cleared and the drive has been cleaned, and
then immediately re-displays each time a particular cartridge is
reloaded, that cartridge should be suspected as being defective.
• If this occurs, export the cartridge and load a known good
cartridge.
• Any cartridge that is suspected of being defective or contaminated
should NOT be reused in any drive.
• If the bad cartridge is a cleaning cartridge, it might be expired.
JANUARY 2023 219
SPECTRA STACK LIBRARY
USER GUIDE
CHAPTER 8 - LIBRARY TROUBLESHOOTING
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