Media Problems
Problem Solution
Cleaning or data
cartridge
incompatible
with drive
• Check the event log to see which cartridge is incompatible.
• Make sure you are using data and cleaning cartridges that are
compatible with the drive and that you are using the correct
cartridge type for the operation. The drive automatically unloads
incompatible cartridges, the Attention LED flashes. Export the
media.
Cannot write to
or read from tape
• Make sure that the cartridge is not a WORM cartridge that has
already been used.
• Make sure that the cartridge is write enabled (move the write-
protect switch to the enabled position).
• Make sure the data cartridge is compatible with the drive model.
LTO-5 through LTO-7 tape drives can read data cartridges from
two generations back and write to data cartridges one generation
back. LTO-8 drives can read and write LTO-7 and LTO-8 tapes
only.
• Make sure that the cartridge has not been exposed to harsh
environmental, magnetic, or electrical conditions and is not
physically damaged in any way.
• Many storage management applications do not read or write to
cartridges that were created using a different application. In this
case, you may have to perform an erase, format, or label operation
on the cartridge.
• Make sure you understand any data protection or overwrite
protection schemes that your storage management application may
be using, which could prevent you from writing to a given
cartridge.
• Retry the operation with a different, known good tape.
• Clean the tape drive from the Operation > Clean Drive screen.
JANUARY 2023 218
SPECTRA STACK LIBRARY
USER GUIDE
CHAPTER 8 - LIBRARY TROUBLESHOOTING
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