SpectraLink 7522 - Troubleshooting; Spectralink Handset

14226900-IG, Edition 10.0
July 2017, Original document
89
Troubleshooting
In general, always check if there is newer software to be downloaded.
Spectralink Handset
Problem Action Reference
The handset freezes. Remove and replace batteries.
Press left softkey to turn on hand-
set.
"Replacing Battery" on
page12
The handset does not ring. Check whether Silent mode is
turned On.
"Silent Mode" on page69
The handset cannot find a
system ID at Create Login.
Check whether the system is set to
allow subscriptions.
The handset cannot sub-
scribe even if system ID has
been found.
Check if Authentication Code is
necessary.
If you are subscribing to an older
DECT server or other servers, try to
set Use extend location to No .
Check if Authentication
Code is necessary.
"Old DECT Servers" on
page84
Not possible to turn on the
handset.
Check if battery is connected. If yes,
charge the battery.
"Charging Battery" on
page15
The handset turns off when it
receives a call or goes off-
hook.
Charge the battery. If the problem
continues, change the battery as it
might be defective.
"Charging Battery" on
page15
"Replacing Battery" on
page12
Getting error information If the handset is not functioning prop-
erly, the infrastructure that the hand-
set is connected to may not be
working properly.
Therefore, before you return a hand-
set for repair ensure that the main
system is operating properly.
Spectralink 7522/7532 Handset User Guide