1. Whilst the Printer is off, press and hold down the ‘Feed’ button
2. Whilst doing this, switch the printer back on
3. Wait a few moment for the blue ready light starts to flash (on the top of the printer)
4. A self test will print followed by a network configuration printout
5. It will tell you the IP Address, please make a note of this number
Note: Typically, your IP address will begin with 192.168, however, this can differ depending on
the type of network setup you have.
Adding the printer to your Android till system
Epos Now till app - Receipt printing
To set up your Star printer with your Android till system, follow the steps below:
1. Head to your Front Till
2. Select the 3 lines (top left corner)
3. Select Settings
4. Select App Settings
5. Select Setup Printer
6. Set the manufacturer (using the drop down) to Star TSP100 (Ethernet)
7. The system will begin to search for the printer - When the printer is detected, enter the
IP address of the printer (you found this earlier)
8. Select OK
9. Select the back arrow x 2 (top left corner) to save your changes
Test the printer by following the steps below:
1. Select the No Sale (bottom right) option located under the transaction panel to test that
the cash drawer fires (select a reason if prompted i.e. incorrect change), the cash drawer
will fire; you can now close the cash drawer
2. Select the Misc. Product action button (bottom right) under the transaction panel
3. Select the + sign (top left), enter a product name i.e. test and enter 0.01p; the product
will appear in the transaction panel (on the right)
4. Select pay and select cash as the tender
A test receipt will print and your cash drawer will fire; this completes your set up for receipt
printing.
Order printing - Back Office steps
Before adding your printer as an order printer, you will need to ensure your categories in your
Back Office are set to print to the correct order printer i.e. kitchen, bar front. For example: You
may have a category named Food and you would like all products inside this food category to
print to the kitchen printer. This food category will need to be set to print to the kitchen.
1. Head to your Back Office (Select the 3 lines in the top left corner > Admin > Back Office)
2. Select Categories
3. Select Edit on the category you would like to set to print
4. Scroll to the left until you see the Order Printer / Display tab, select the printer you
would like the products inside this category to print to (using the drop down menu) i.e.
kitchen, bar, front
5. Once chosen, scroll to the right and select Update
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