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13406 SE 32nd St, BELLEVUE WA, 98005 WWW.CONSUMER.STEPPIR.COM TEL: (425)-453-1910
STEPPIR COMMUNICATION SYSTEMS
5 YEAR LIMITED PRODUCT WARRANTY
(as of May 22, 2023; Prior to that date warranty is 2 years)
Our products have a limited warranty against manufacturers defects in materials or construction for
five (5) years from date of shipment. Do not modify this product or change physical construction
without the written consent of Fluidmotion Inc, dba SteppIR Communication Systems.
This limited warranty is automatically void if the following occurs: improper installation, unauthorized
modification and physical abuse, customer misuse or damage from weather events or natural disas-
ters that are outside of the stated survivability of the product. For wind damage, proof of winds be-
yond 100 mph must be presented. Lightning or near-lightning events are not covered under this
warranty. Driver chip module replacement is not covered under this warranty. This warranty is not
transferrable.
SteppIR Communication System’s responsibility is strictly limited to repair or replacement
of defective components, at SteppIR’s discretion. SteppIR will not be held responsible for
any installation or removal costs, costs of any ancillary equipment damage or any other
costs incurred as a result of the failure of our products.
In the event of a product failure, a return authorization is required for warranty repairs. This can be
obtained at www.steppir.com. Shipping instructions will be issued to the buyer for defective compo-
nents, and shipping charges to the factory will be paid for by the buyer. SteppIR will pay for stand-
ard shipping back to the buyer. The manufacturer assumes no further liability beyond repair or re-
placement of the product.
Modification of this product is not authorized and may cause product failure, injury or death.
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