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18 Troubleshooting
18.1 Troubleshooting Pole Pruner and Battery
18 Troubleshooting
Fault LEDs on the
battery
Cause Remedy
Pole pruner does not
run when switched
on.
1 LED flashing
green.
State of charge of the
battery is too low.
► Charge battery as described in the User Manual for
chargers STIHL AL 101, 300, 500.
1 LED emits red
light.
The battery is too warm or
too cold.
► Remove the battery.
► Allow the battery to cool down or warm up.
3 LEDs flash red. There is a malfunction in
the pole pruner.
► Remove the battery.
► Clean electrical contacts in the battery
compartment.
► Insert battery.
► Switch on the pole pruner.
► If 3 LEDs continue flashing red: Do not use the pole
pruner and contact a STIHL specialist dealer.
3 LEDs light
up red.
The pole pruner is too hot. ► Remove the battery.
► Allow the pole pruner to cool down.
4 LEDs flash red. There is a fault in the
battery.
► Remove battery and reinsert it.
► Switch on the pole pruner.
► If 4 LEDs continue to flash red: Do not use the
battery and contact your STIHL dealer for
assistance.
No electrical contact
between pole pruner and
battery.
► Remove the battery.
► Clean electrical contacts in the battery
compartment.
► Insert battery.
Pole pruner or battery
damp.
► Allow pole pruner or battery to dry.
Pole pruner cuts out
during operation.
3 LEDs light
up red.
The pole pruner is too hot. ► Remove the battery.
► Allow the pole pruner to cool down.
There is an electrical fault. ► Remove battery and reinsert it.
► Switch on the pole pruner.
Runtime of pole
pruner is too short.
The battery is not fully
charged.
► Fully charge battery as described in the User
Manual for chargers STIHL AL 101, 300, 500.
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