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5. Maintenance and troubleshooting
5.1 Daily Maintenance
(1)
Calculate from the factory, the system needs to be charged once every 6 months.
(2)
When the device is not used for a long time, discharge the battery to between 45% and 60% of the battery
capacity, and disconnect the battery output to avoid the battery power being emptied.
(3)
During system storage, the system should be checked regularly by professionals to check whether the line is
loose or falling off, or to clean the surface and interior of the system; if any defects are found, please contact the
dealer in time.
5.2 Battery Troubleshooting
No response when press the
start button
One-button start wire is damaged or
poorly installed
Open the side door, close the POWER button on
each battery module, check the turned on status.
Contact with the supplier.
Keep the product charged for more than 4
hours until fully charge the battery.
Check load status and remove non-critical
products
Battery aging, capacity decline
To replace the battery, please contact the
supplier to get the battery and its
components.
Unable to charge and
discharge
Please contact the supplier
The battery reports a charge or
discharge protection failure
According to the battery indicator function
status table to find out the corresponding
fault reason;
After battery is discharged to the
SOC protection value, it needs to be
charged for a period of time before it
is allowed to discharge
Charge the battery to the SOC value set by
restart (default setting is 50%)
Allow to stand at room temperature for more
than 3 hours
Allow to stand at room temperature
for more than 3 hours
According to the prompted fault information,
check the indicator function status table to
find the corresponding fault reason;
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