Sunrise spas 770 SR - User Manual

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SPA OWNER’S MANUAL

IMPORTANT SAFETY INSTRUCTIONS

READ & FOLLOW ALL INSTRUCTIONS

SAVE THESE INSTRUCTIONS

Pour voir ou imprimer ce document en Français, veuillez visiter:

http://www.sunrisespas.com

OM-SUNRISE-18E

Table of Contents

Table of Contents2
Configuration Table3
Congratulations on the Purchase of Your New Spa3
Safety Sign4
Your Personal Spa Data6
Important Safety Instructions7
- Positioning of Your Spa10
- Site Considerations10
Installation Instructions10
- Spa Support11
- Acceptable Spa Support Bases11
- Locating a Conduit Within a Concrete Pad12
- Supply Cable Entry into Spa Equipment Area12
- How to Pass the Cable through the Spa Enclosure12
Electrical Connection General Information12
European (50HZ) Models13
Typical Residual Current Detector (RCD)14
230 Volt Supply Connection14
- Conversion from Single Service to 3-Service16
- Wire Size and over Current Protection16
- Hydrotherapy Jets17
What's Inside Your Spa17
- Suctions18
- Perimeter LED Lighting18
- Ozone/Aquanova Returns18
- Skimmer/Filter18
- Deck Controls19
- Water Features19
- LED Waterfall19
- Head Cushions19
- 03/UV Sanitizer (Aquanova)20
- Ozonator20
- 2-Speed Jet Pump20
What's under Your Spa (the Equipment)20
- Circulating, Heating and Filtering21
- Filter System21
- Hydrotherapy21
Start-Up21
- LED Light Operation22
- Filling Your Spa23
Tp600 - Simplified Menus Control Panel User Guide24
- Main Menus25
- Navigation25
- Filling26
- Priming Mode26
- Priming the Pumps26
- Exiting Priming Mode26
- Freeze Protection27
- Spa Behavior27
- Filtration and Ozone27
- Pumps27
- Temperature and Temp Range28
- Adjusting the Set Temperature28
- Press-And-Hold28
- Flip (Invert Display)29
- Adjusting Filtration29
- Main Filtration29
- Purge Cycles29
- General Messages30
- Water Temperature Is Unknown30
- Too Cold - Freeze Protection/Water Is too Hot30
- Safety Trip - Pump Suction Blockage30
- Heater May be Dry31
- Heater Flow Is Reduced31
- Flow-Related Checks31
- Heater-Related Messages31
- Sensor-Related Messages32
- Miscellaneous Messages32
- System-Related Messages33
- Reminder Messages34
- General Messages Helps34
- Basic Installation and Configuration Guidelines36
Tp600 - Regular Menus Control Panel User Guide37
- Preparation and Filling39
- Dual Temperature Ranges41
- Press-And-Hold41
- Mode - Ready and Rest42
- Show and Set Time-Of-Day43
- Unlocking44
- Restricting Operation44
- Drain Mode45
- Hold (Standby)45
- Light Timer Programming47
- Preferences48
- Utilities and Information50
- Additional Utilities51
- Utilities52
- Utilities - GFCI Test Feature53
- Utilities - Fault Log54
- Messages55
Mp3/Bluetooth Ready System Operation62
- Accessing Your Filter Cartridges63
- Whitewater Skim Filter63
- Cleaning64
- Cleaners to Avoid64
- Caring for the Acrylic Surface64
Maintenance64
- Reinstalling a Polysteel Cabinet Panel65
- Spa Hard Cover65
- Jet Maintenance65
- To Remove an Adjustable Jet Internal65
- Cleaning Filter Cartridges66
Filter System66
- When Vacuuming Spa Lines67
- Knowing When to Drain67
- Drain Connections67
Draining Your Spa67
Winterizing Your Spa68
Spa Is Completely “Dead”69
Troubleshooting Your Spa69
- No Heat or Heat too Low70
- Jet(S) Do Not Come on When Pump Key Is Pressed71
- LED Light(S) Do Not Come on When Light Key Is Pressed72
- No Air/Water Mixture Coming from a Jet72
- How to Check a Fuse73
- BP501/601 Series Spa Packs74
- BP2000/2100 Series Spa Packs75
- Sanitizing the Spa76
- Initial Start-Up76
Water Treatment Guide76
- Daily Maintenance78
- Periodic Maintenance78
- Weekly Maintenance78
- Chemical Safety Tips79
- Ph79
- Water Balance79
- Alkalinity80
- Calcium Hardness80
- Common Spa Water Problems81
- Félicitations Pour Votre Nouveau Spa85
- Tableau des Configurations85
- Données Personnellesà Noter Votre Spa88
- Consignes de Sécurité Importantes89
- Instructions D'installation92
- Connections Électriques Informations Générales94
- Modèles Européens (50Hz)95
- Typique Disjoncteurs Différentiels (Rcd)95
- Branchement Et Alimentation 230V96
- Conversion de Monophasé Au Triphasé98
- Ce Qu'il y a Dans Votre Spa99
- Ce Qu'il y a Sous Votre Spa (L'équipement)102
- Mise en Marche103
- Guide D'utilisateur du Tp600 Avec Menu Simplifié106
- Guide D'utilisateur du Tp600 Avec Menu Standard120
- Opérations du Système Mp3/Bluetooth145
- Retirement & Remplacement de Votre Filtre146
- Entretien147
- Système de Filtration149
- Vidange Et Fermeture de Votre Spa150
- Hivernisation du Spa151
- Dépannage du Spa152
- Guide Pour Le Traitement de L'eau du Spa159

Questions and Answers

K
kristina40Aug 5, 2025
Why is the water in my Sunrise spas 770 SR not hot enough?
- N
  navarroerinAug 5, 2025
  There could be several reasons why your Sunrise spas Hot Tub water isn't hot enough. First, check if the set point is at the desired level and change it if necessary. Ensure the circulation pump is running and that the valves on the circulation pump/heater system are open. Make sure the spa is covered when not in use to retain heat. If an error message is displayed, check for open gate valves, correct the water level, and examine the filter cartridge(s). Turn the spa power off and back on. If the issue persists, contact your dealer. The system input current setting might also be restricting heater operation, so consult with your dealer or electrician. Finally, consider adding insulation to protect the underside of the spa from cold winds or snow.
C
crystalbrownAug 9, 2025
What to do if GFCI/RCD shuts off on Sunrise spas 770 SR Hot Tub?
- J
  Joel CookAug 9, 2025
  If the Ground Fault Circuit Interrupter (GFCI) or Residual Current Detector (RCD) shuts off (not on initial start-up) in your Sunrise spas Hot Tub, it could be due to a short in one or more pieces of equipment or because the total current draw exceeds the GFCI/RCD rating. Contact your dealer and DO NOT use the spa. Take measures to ensure others do not use the spa.
A
aholmesAug 13, 2025
What to do if my Sunrise spas 770 SR is completely dead?
- S
  Samuel PhillipsAug 13, 2025
  If your Sunrise spas Hot Tub is completely dead, with no circulation and no display, start by checking if the GFCI/RCD has tripped and reset it. If the problem persists, alert your dealer. Also, check the breaker or fuse before the GFCI/RCD; if tripped or blown, shut off the GFCI/RCD, reset the breaker or replace the fuse, and then reset the GFCI/RCD. If it continues, contact an electrician or your dealer. Another potential cause is a blown transformer fuse in the spa pack, which you can test and replace, or contact your dealer for service. Finally, insufficient line voltage could be the issue, so contact an electrician to measure line voltages and inspect supply connections.
S
Samantha HowardAug 17, 2025
How to fix Sunrise spas 770 SR Hot Tub jets not working?
- R
  Randy GonzalesAug 18, 2025
  If the jets on your Sunrise spas Hot Tub aren't working when you press the pump key, first ensure the jet pump is plugged into the spa pack and test it. Check the jet pump fuse in the spa pack and replace it if blown. If the problem persists, contact your dealer. Also, the jet pump may not be primed; shut off the spa to allow trapped air to escape, then restart it. If problems continue, bleed air at the pump directly. Make sure the individually adjustable volume jets are not set too low and the air control is open. If the pump has overheated, wait for it to cool and reset. If the motor works but there is no water movement, contact your dealer for service.
C
Christopher WhiteAug 22, 2025
Why is there no air/water mixture coming from a jet in my Sunrise spas 770 SR Hot Tub?
- M
  Mrs. Angela MeyersAug 22, 2025
  If there's no air/water mixture coming from a jet in your Sunrise spas Hot Tub, first check if the air control is closed and open it. If the water volume through the jet is too low, increase it by turning the jet face. Also, check if the adjustable jet internal is loose and tighten it. If the jet internal is broken or damaged, replace it. Finally, inspect the jet internal for debris, remove it, and reinstall it.
C
Chelsea RiceAug 27, 2025
What to do if LED lights don't turn on in my Sunrise spas 770 SR?
- L
  Lori PierceAug 27, 2025
  If the LED lights in your Sunrise spas Hot Tub don't come on when you press the light key, start by checking the light fuse in the spa pack and replace it if necessary. If the problem persists, call your dealer. Also, check the in-line or on-board fuse in the LED controller and replace it if blown.
E
Emily CrossAug 31, 2025
How to fix GFCI/RCD shutting off on initial start-up of Sunrise spas Hot Tub?
- Y
  ykhanAug 31, 2025
  If the Ground Fault Circuit Interrupter (GFCI) or Residual Current Detector (RCD) shuts off on the initial start-up of your Sunrise spas Hot Tub, it may be due to mis-wiring of the GFCI/RCD. Contact an electrician and/or your dealer.

Summary

Important Safety Instructions

Safety Sign

Safety Warnings

Details crucial warnings regarding drowning, injury, and electrical shock hazards.

Read and Follow Instructions

Emphasizes reading all instructions and saving them for future reference.

Hyperthermia Risks

Installation Instructions

Spa Positioning Considerations

Spa Support Requirements

Details the necessary specifications for spa support bases and unacceptable types.

Electrical Connection General Information

Covers conduit placement, cable entry, and routing for electrical connections.

Residual Current Detector (RCD) Explained

230 Volt Supply Connection

Details the 230V supply connection for various spa packs.

Wire Size and Over Current Protection

Spa Operation

Circulating, Heating, and Filtering

Filtration and Purge Cycles

Filling Your Spa

Priming the Spa and Pumps

Details the priming mode for pumps and how to exit it properly.

TP600 Simplified Menus User Guide

Temperature Control

Adjusting Set Temperature and Temp Range

Guides users on setting and adjusting spa temperature and understanding temperature ranges.

Dual Temperature Ranges and Adjustments

Explains dual temperature ranges and how to adjust them.

Spa Error Messages

General Operational Messages

Explains common messages like Priming, Freeze Protection, Too Hot, and Safety Trip.

Heater-Related Messages

Lists and explains messages related to heater flow, dry conditions, and overheating.

Sensor and Miscellaneous Messages

Covers sensor balance issues and communication errors.

System-Related Messages

Details messages related to memory, configuration, GFCI, and stuck pumps.

Maintenance Reminders

Service and Installation Safety

Basic Installation Guidelines

Provides essential guidelines for safe spa installation and configuration.

CSA Compliance and Warnings

TP600 Regular Menus User Guide

Spa Modes: Ready and Rest

Spa Modes: Ready and Rest

Restricting Control Panel Operation

Utilities and System Information

System Information Details

Detailed Utility Functions

GFCI Test Procedure

Details the GFCI test feature, its operation, and how to force a test.

Fault Log Review

Explains how to access and review the spa's fault log for troubleshooting.

Filter Cartridge Access and Maintenance

Filter System General Information

Cleaning Filter Cartridges

Step-by-step guide for cleaning spa filter cartridges.

Spa Maintenance

Caring for the Acrylic Surface

Draining and Servicing Lines

How to Drain Your Spa

Provides instructions for draining the spa water and vacuuming spa lines.

Winterizing Your Spa

Troubleshooting Common Problems

GFCI;RCD Issues

Addresses problems related to GFCI or RCD tripping during start-up or normal operation.

Spa Completely Dead

Troubleshooting steps for a spa with no power or display.

No Heat or Low Heat Issues

Explains causes and solutions for insufficient spa heating.

Jets Not Activating

LED Lights Not Working

No Air;Water Mixture from Jets

Fuses, Warranty, and Service

Checking and Replacing Fuses

Water Treatment Guide

Sanitizing Your Spa and Initial Start-Up

Fresh Water Ozone System Care

Daily, Weekly, and Periodic Maintenance

Outlines recommended maintenance tasks on a daily, weekly, and periodic basis.

Chemical Safety and Water Balance

Alkalinity and Calcium Hardness

Common Spa Water Problems

Sunrise spas 770 SR Specifications

General

Brand	Sunrise spas
Model	770 SR
Category	Hot Tub
Language	English

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