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Sunrise spas 980 SR - User Manual

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SPA OWNER’S MANUAL
IMPORTANT SAFETY INSTRUCTIONS
READ & FOLLOW ALL INSTRUCTIONS
SAVE THESE INSTRUCTIONS
Pour voir ou imprimer ce document en Français, veuillez visiter:
http://www.sunrisespas.com
OM-SUNRISE-18E

Table of Contents

Questions and Answers

  • K
    kimstacieAug 5, 2025
    Why is the water in my Sunrise spas 980 SR Hot Tub not hot enough?
    • P
      pdoyleAug 5, 2025
      There could be several reasons why your Sunrise spas Hot Tub water isn't hot enough. First, check if the set point is at the desired level and change it if necessary. Ensure the circulation pump is running and that the valves on the circulation pump/heater system are open. Make sure the spa is covered when not in use to retain heat. If an error message is displayed, check for open gate valves, correct the water level, and examine the filter cartridge(s). Turn the spa power off and back on. If the issue persists, contact your dealer. The system input current setting might also be restricting heater operation, so consult with your dealer or electrician. Finally, consider adding insulation to protect the underside of the spa from cold winds or snow.
  • P
    Phillip WellsAug 9, 2025
    What to do if GFCI/RCD shuts off on Sunrise spas 980 SR Hot Tub?
    • R
      randy50Aug 9, 2025
      If the Ground Fault Circuit Interrupter (GFCI) or Residual Current Detector (RCD) shuts off (not on initial start-up) in your Sunrise spas Hot Tub, it could be due to a short in one or more pieces of equipment or because the total current draw exceeds the GFCI/RCD rating. Contact your dealer and DO NOT use the spa. Take measures to ensure others do not use the spa.
  • E
    Edward ElliottAug 13, 2025
    What to do if my Sunrise spas 980 SR Hot Tub is completely dead?
    • C
      cbrownAug 13, 2025
      If your Sunrise spas Hot Tub is completely dead, with no circulation and no display, start by checking if the GFCI/RCD has tripped and reset it. If the problem persists, alert your dealer. Also, check the breaker or fuse before the GFCI/RCD; if tripped or blown, shut off the GFCI/RCD, reset the breaker or replace the fuse, and then reset the GFCI/RCD. If it continues, contact an electrician or your dealer. Another potential cause is a blown transformer fuse in the spa pack, which you can test and replace, or contact your dealer for service. Finally, insufficient line voltage could be the issue, so contact an electrician to measure line voltages and inspect supply connections.
  • J
    Jillian AllenAug 17, 2025
    How to fix Sunrise spas Hot Tub jets not working?
    • W
      websterthomasAug 18, 2025
      If the jets on your Sunrise spas Hot Tub aren't working when you press the pump key, first ensure the jet pump is plugged into the spa pack and test it. Check the jet pump fuse in the spa pack and replace it if blown. If the problem persists, contact your dealer. Also, the jet pump may not be primed; shut off the spa to allow trapped air to escape, then restart it. If problems continue, bleed air at the pump directly. Make sure the individually adjustable volume jets are not set too low and the air control is open. If the pump has overheated, wait for it to cool and reset. If the motor works but there is no water movement, contact your dealer for service.
  • T
    Teresa KingAug 22, 2025
    Why is there no air/water mixture coming from a jet in my Sunrise spas Hot Tub?
    • H
      hodgesstephanieAug 22, 2025
      If there's no air/water mixture coming from a jet in your Sunrise spas Hot Tub, first check if the air control is closed and open it. If the water volume through the jet is too low, increase it by turning the jet face. Also, check if the adjustable jet internal is loose and tighten it. If the jet internal is broken or damaged, replace it. Finally, inspect the jet internal for debris, remove it, and reinstall it.
  • J
    Jennifer McclainAug 26, 2025
    What to do if LED lights don't turn on in my Sunrise spas 980 SR?
    • T
      Tanya MillerAug 27, 2025
      If the LED lights in your Sunrise spas Hot Tub don't come on when you press the light key, start by checking the light fuse in the spa pack and replace it if necessary. If the problem persists, call your dealer. Also, check the in-line or on-board fuse in the LED controller and replace it if blown.
  • B
    Brittany JohnsonAug 30, 2025
    How to fix GFCI/RCD shutting off on initial start-up of Sunrise spas 980 SR?
    • J
      Jordan SkinnerAug 30, 2025
      If the Ground Fault Circuit Interrupter (GFCI) or Residual Current Detector (RCD) shuts off on the initial start-up of your Sunrise spas Hot Tub, it may be due to mis-wiring of the GFCI/RCD. Contact an electrician and/or your dealer.

Summary

Introduction and Safety

Important Safety Instructions

Essential safety guidelines for spa operation and user health.

Qualified Technician Requirements

Guidelines for professional installation and service needs.

Installation and Setup

Site, Support, and Electrical

Covers spa placement, base requirements, and electrical hookup.

Filling and Priming Procedures

Control Panel Operation

Navigating Menus and Basic Controls

Adjusting Settings: Temperature, Modes, and Time

Filtration, Lighting, and Preferences

Troubleshooting and Messages

Spa Error and Status Messages

Explanations of various system messages and codes.

Common Troubleshooting Steps

Solutions for common operational problems and issues.

Maintenance Reminders and GFCI Test

Sunrise spas 980 SR Specifications

General IconGeneral
Seating Capacity6-7
Dimensions93" x 93" x 39"
Voltage240V
Pump3-5.0 HP
Shell MaterialAcrylic

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