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Sunrise spas 980 S - User Manual

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SPA OWNER’S MANUAL
IMPORTANT SAFETY INSTRUCTIONS
READ & FOLLOW ALL INSTRUCTIONS
SAVE THESE INSTRUCTIONS
Pour voir ou imprimer ce document en Français, veuillez visiter:
http://www.sunrisespas.com
OM-SUNRISE-18E

Table of Contents

Questions and Answers

  • K
    Kenneth JonesAug 5, 2025
    Why is the water in my Sunrise spas 980 S not hot enough?
    • L
      Lisa NelsonAug 5, 2025
      There could be several reasons why your Sunrise spas Hot Tub water isn't hot enough. First, check if the set point is at the desired level and change it if necessary. Ensure the circulation pump is running and that the valves on the circulation pump/heater system are open. Make sure the spa is covered when not in use to retain heat. If an error message is displayed, check for open gate valves, correct the water level, and examine the filter cartridge(s). Turn the spa power off and back on. If the issue persists, contact your dealer. The system input current setting might also be restricting heater operation, so consult with your dealer or electrician. Finally, consider adding insulation to protect the underside of the spa from cold winds or snow.
  • W
    wlynchAug 9, 2025
    What to do if GFCI/RCD shuts off on Sunrise spas Hot Tub?
    • E
      Eugene RiddleAug 9, 2025
      If the Ground Fault Circuit Interrupter (GFCI) or Residual Current Detector (RCD) shuts off (not on initial start-up) in your Sunrise spas Hot Tub, it could be due to a short in one or more pieces of equipment or because the total current draw exceeds the GFCI/RCD rating. Contact your dealer and DO NOT use the spa. Take measures to ensure others do not use the spa.
  • K
    Kent JohnsonAug 14, 2025
    What to do if my Sunrise spas 980 S is completely dead?
    • D
      danielslindseyAug 14, 2025
      If your Sunrise spas Hot Tub is completely dead, with no circulation and no display, start by checking if the GFCI/RCD has tripped and reset it. If the problem persists, alert your dealer. Also, check the breaker or fuse before the GFCI/RCD; if tripped or blown, shut off the GFCI/RCD, reset the breaker or replace the fuse, and then reset the GFCI/RCD. If it continues, contact an electrician or your dealer. Another potential cause is a blown transformer fuse in the spa pack, which you can test and replace, or contact your dealer for service. Finally, insufficient line voltage could be the issue, so contact an electrician to measure line voltages and inspect supply connections.
  • K
    Kimberly ThompsonAug 18, 2025
    How to fix Sunrise spas Hot Tub jets not working?
    • S
      Sue HoffmanAug 18, 2025
      If the jets on your Sunrise spas Hot Tub aren't working when you press the pump key, first ensure the jet pump is plugged into the spa pack and test it. Check the jet pump fuse in the spa pack and replace it if blown. If the problem persists, contact your dealer. Also, the jet pump may not be primed; shut off the spa to allow trapped air to escape, then restart it. If problems continue, bleed air at the pump directly. Make sure the individually adjustable volume jets are not set too low and the air control is open. If the pump has overheated, wait for it to cool and reset. If the motor works but there is no water movement, contact your dealer for service.
  • E
    Emily NelsonAug 22, 2025
    Why is there no air/water mixture coming from a jet in my Sunrise spas 980 S?
    • A
      amandagreenAug 22, 2025
      If there's no air/water mixture coming from a jet in your Sunrise spas Hot Tub, first check if the air control is closed and open it. If the water volume through the jet is too low, increase it by turning the jet face. Also, check if the adjustable jet internal is loose and tighten it. If the jet internal is broken or damaged, replace it. Finally, inspect the jet internal for debris, remove it, and reinstall it.
  • R
    rochalisaAug 26, 2025
    What to do if LED lights don't turn on in my Sunrise spas Hot Tub?
    • J
      Jonathan BrownAug 26, 2025
      If the LED lights in your Sunrise spas Hot Tub don't come on when you press the light key, start by checking the light fuse in the spa pack and replace it if necessary. If the problem persists, call your dealer. Also, check the in-line or on-board fuse in the LED controller and replace it if blown.
  • B
    Barbara PotterAug 30, 2025
    How to fix GFCI/RCD shutting off on initial start-up of Sunrise spas 980 S?
    • R
      rebecca74Aug 31, 2025
      If the Ground Fault Circuit Interrupter (GFCI) or Residual Current Detector (RCD) shuts off on the initial start-up of your Sunrise spas Hot Tub, it may be due to mis-wiring of the GFCI/RCD. Contact an electrician and/or your dealer.

Summary

Spa Owners Manual

Important Safety Instructions

Key safety warnings and guidelines for spa operation.

Spa Safety Sign Requirements

Comprehensive Safety Instructions

General Health and Safety Precautions

Advisories on water temperature, alcohol, and health conditions.

Instructional Guidelines and Hyperthermia

Hyperthermia Risks and Symptoms

Explains the dangers of prolonged immersion in hot water.

Spa Installation and Site Selection

Electrical Connection Basics

230 Volt Spa Pack Wiring

Residual Current Detector (RCD) Function

Explains the purpose and specifications of RCDs for safety.

Spa Components: Hydrotherapy Jets

Spa Equipment Identification

Spa Start-Up and Operation

Circulation, Heating, and Filtering Systems

Spa Filling Procedure

Preparation Before Filling

Essential checks and steps before adding water to the spa.

TP600 Simplified Menus User Guide

Spa Operational Behavior

Spa Temperature Settings

Adjusting Set Temperature and Ranges

General Spa System Messages

Heater-Related System Messages

Sensor and Communication Messages

System Error and Warning Messages

Maintenance Reminder Messages

Service and Installation Requirements

Basic Installation and Configuration Guidelines

TP600 Regular Menus User Guide

Spa Operation Modes

Restricting Control Panel Operation

Adjusting Filtration Cycles

Spa Preferences and Settings

System Utilities and Information

Additional Spa Utilities

GFCI Test Procedure

Spa Fault Log Access

General System Status Messages

Heater System Status Messages

Accessing and Replacing Filter Cartridges

Spa Maintenance and Care

Filter System Maintenance and Cleaning

Draining the Spa Water

Spa Winterization Guide

Spa Troubleshooting Common Issues

GFCI;RCD Troubleshooting

Steps for diagnosing and resolving GFCI or RCD related issues.

Spa Power and Display Issues

Troubleshooting Heating Problems

Troubleshooting Jet Operation

Troubleshooting Lights and Jets

Fuse Checking and Replacement

Water Treatment and Sanitization Guide

Initial Spa Water Setup

Steps for initial water filling, scale prevention, and pH balancing.

Fresh Water Ozone System Operation

Spa Water Maintenance Schedule

Chemical Safety and Water Balance

Managing Spa Water pH

Water Chemistry Parameters

Common Spa Water Problems and Solutions

Sunrise spas 980 S Specifications

General IconGeneral
BrandSunrise spas
Model980 S
CategoryHot Tub
LanguageEnglish

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