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Sunrise spas 870 S - User Manual

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SPA OWNER’S MANUAL
IMPORTANT SAFETY INSTRUCTIONS
READ & FOLLOW ALL INSTRUCTIONS
SAVE THESE INSTRUCTIONS
Pour voir ou imprimer ce document en Français, veuillez visiter:
http://www.sunrisespas.com
OM-SUNRISE-18E

Table of Contents

Questions and Answers

  • C
    Cathy AndersonAug 5, 2025
    Why is the water in my Sunrise spas Hot Tub not hot enough?
    • T
      Tyrone KennedyAug 5, 2025
      There could be several reasons why your Sunrise spas Hot Tub water isn't hot enough. First, check if the set point is at the desired level and change it if necessary. Ensure the circulation pump is running and that the valves on the circulation pump/heater system are open. Make sure the spa is covered when not in use to retain heat. If an error message is displayed, check for open gate valves, correct the water level, and examine the filter cartridge(s). Turn the spa power off and back on. If the issue persists, contact your dealer. The system input current setting might also be restricting heater operation, so consult with your dealer or electrician. Finally, consider adding insulation to protect the underside of the spa from cold winds or snow.
  • C
    Cory MeyerAug 9, 2025
    What to do if GFCI/RCD shuts off on Sunrise spas 870 S Hot Tub?
    • M
      Michaela HoltAug 9, 2025
      If the Ground Fault Circuit Interrupter (GFCI) or Residual Current Detector (RCD) shuts off (not on initial start-up) in your Sunrise spas Hot Tub, it could be due to a short in one or more pieces of equipment or because the total current draw exceeds the GFCI/RCD rating. Contact your dealer and DO NOT use the spa. Take measures to ensure others do not use the spa.
  • R
    Robert GuzmanAug 13, 2025
    What to do if my Sunrise spas Hot Tub is completely dead?
    • N
      Nicolas PriceAug 13, 2025
      If your Sunrise spas Hot Tub is completely dead, with no circulation and no display, start by checking if the GFCI/RCD has tripped and reset it. If the problem persists, alert your dealer. Also, check the breaker or fuse before the GFCI/RCD; if tripped or blown, shut off the GFCI/RCD, reset the breaker or replace the fuse, and then reset the GFCI/RCD. If it continues, contact an electrician or your dealer. Another potential cause is a blown transformer fuse in the spa pack, which you can test and replace, or contact your dealer for service. Finally, insufficient line voltage could be the issue, so contact an electrician to measure line voltages and inspect supply connections.
  • D
    David PattersonAug 17, 2025
    How to fix Sunrise spas 870 S jets not working?
    • S
      Shelly WatsonAug 17, 2025
      If the jets on your Sunrise spas Hot Tub aren't working when you press the pump key, first ensure the jet pump is plugged into the spa pack and test it. Check the jet pump fuse in the spa pack and replace it if blown. If the problem persists, contact your dealer. Also, the jet pump may not be primed; shut off the spa to allow trapped air to escape, then restart it. If problems continue, bleed air at the pump directly. Make sure the individually adjustable volume jets are not set too low and the air control is open. If the pump has overheated, wait for it to cool and reset. If the motor works but there is no water movement, contact your dealer for service.
  • K
    Kimberly LoweAug 22, 2025
    Why is there no air/water mixture coming from a jet in my Sunrise spas Hot Tub?
    • G
      Gabrielle Howard DDSAug 22, 2025
      If there's no air/water mixture coming from a jet in your Sunrise spas Hot Tub, first check if the air control is closed and open it. If the water volume through the jet is too low, increase it by turning the jet face. Also, check if the adjustable jet internal is loose and tighten it. If the jet internal is broken or damaged, replace it. Finally, inspect the jet internal for debris, remove it, and reinstall it.
  • J
    Jerry KimAug 27, 2025
    What to do if LED lights don't turn on in my Sunrise spas Hot Tub?
    • H
      harrislauraAug 27, 2025
      If the LED lights in your Sunrise spas Hot Tub don't come on when you press the light key, start by checking the light fuse in the spa pack and replace it if necessary. If the problem persists, call your dealer. Also, check the in-line or on-board fuse in the LED controller and replace it if blown.
  • B
    Brian EstesAug 30, 2025
    How to fix GFCI/RCD shutting off on initial start-up of Sunrise spas 870 S Hot Tub?
    • W
      williamsautumnAug 30, 2025
      If the Ground Fault Circuit Interrupter (GFCI) or Residual Current Detector (RCD) shuts off on the initial start-up of your Sunrise spas Hot Tub, it may be due to mis-wiring of the GFCI/RCD. Contact an electrician and/or your dealer.

Summary

Spa Owners Manual

Important Safety Instructions

Crucial safety guidelines for spa operation and use.

Conditions of Warranty and Consumer Obligations

Important Safety Instructions

Warnings

Specific health and safety warnings for spa users.

Read and Follow All Instructions

Hyperthermia

Health risk associated with prolonged immersion in hot water.

Installation Instructions

Electrical Connection General Information

Supply Cable Entry into Spa Equipment Area

Typical Residual Current Detector (RCD)

230 Volt Supply Connection

Whats Inside Your Spa

Hydrotherapy Jets

Details on different types and functions of hydrotherapy jets.

Whats Under Your Spa (The Equipment)

2-Speed Jet Pump

Start-Up

Circulating, Heating and Filtering

Explanation of how core spa functions operate.

Filter System

Details regarding the spa's filtration system.

Filling Your Spa

TP600 - Simplified Menus Control Panel User Guide

Spa Behavior

Pumps

Temperature and Temp Range

Adjusting the Set Temperature

Instructions on how to change the spa's set temperature.

General Messages

Freeze Protection

Message indicating freeze protection is active.

Water is too Hot (OHS) - M029

Message indicating the spa water is too hot.

Heater-Related Messages

Heater Flow is Reduced (HFL) - M016

Indicates reduced water flow to the heater.

Flow-Related Checks

Heater is too Hot (OHH)* - M030

Sensor-Related Messages

Sensor Failure - Sensor A: M031, Sensor B: M032

Indicates a temperature sensor malfunction.

System-Related Messages

Memory Failure - Checksum Error* - M022

Indicates a firmware integrity check failure.

GFCI Failure - System Could Not Test;Trip the GFCI - M036

Indicates a GFCI test failure.

Reminder Messages

Warning! Qualified Technician Required for Service and Installation

Basic Installation and Configuration Guidelines

TP600 - Regular Menus Control Panel User Guide

Main Menus

Mode - Ready and Rest

Ready-in-Rest Mode

Restricting Operation

Temperature Lock

Adjusting Filtration

Main Filtration

Preferences

Utilities and Information

INFO (System Information sub-menu)

Utilities - GFCI Test Feature

Forcing the GFCI Trip Test

Utilities - Fault Log

WATER TREATMENT GUIDE

Health Hazard

Warning about water safety and hygiene.

Sanitizing Your Spa

Initial Start-Up

Common Spa Water Problems

Sunrise spas 870 S Specifications

General IconGeneral
BrandSunrise spas
Model870 S
CategoryHot Tub
LanguageEnglish

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