Sunrise spas 870 SR - User Manual

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SPA OWNER’S MANUAL

IMPORTANT SAFETY INSTRUCTIONS

READ & FOLLOW ALL INSTRUCTIONS

SAVE THESE INSTRUCTIONS

Pour voir ou imprimer ce document en Français, veuillez visiter:

http://www.sunrisespas.com

OM-SUNRISE-18E

Table of Contents

Table of Contents2
Configuration Table3
Congratulations on the Purchase of Your New Spa3
Safety Sign4
Your Personal Spa Data6
Important Safety Instructions7
- Positioning of Your Spa10
- Site Considerations10
Installation Instructions10
- Spa Support11
- Acceptable Spa Support Bases11
- Locating a Conduit Within a Concrete Pad12
- Supply Cable Entry into Spa Equipment Area12
- How to Pass the Cable through the Spa Enclosure12
Electrical Connection General Information12
European (50HZ) Models13
Typical Residual Current Detector (RCD)14
230 Volt Supply Connection14
- Conversion from Single Service to 3-Service16
- Wire Size and over Current Protection16
- Hydrotherapy Jets17
What's Inside Your Spa17
- Suctions18
- Perimeter LED Lighting18
- Ozone/Aquanova Returns18
- Skimmer/Filter18
- Deck Controls19
- Water Features19
- LED Waterfall19
- Head Cushions19
- 03/UV Sanitizer (Aquanova)20
- Ozonator20
- 2-Speed Jet Pump20
What's under Your Spa (the Equipment)20
- Circulating, Heating and Filtering21
- Filter System21
- Hydrotherapy21
Start-Up21
- LED Light Operation22
- Filling Your Spa23
Tp600 - Simplified Menus Control Panel User Guide24
- Main Menus25
- Navigation25
- Filling26
- Priming Mode26
- Priming the Pumps26
- Exiting Priming Mode26
- Freeze Protection27
- Spa Behavior27
- Filtration and Ozone27
- Pumps27
- Temperature and Temp Range28
- Adjusting the Set Temperature28
- Press-And-Hold28
- Flip (Invert Display)29
- Adjusting Filtration29
- Main Filtration29
- Purge Cycles29
- General Messages30
- Water Temperature Is Unknown30
- Too Cold - Freeze Protection/Water Is too Hot30
- Safety Trip - Pump Suction Blockage30
- Heater May be Dry31
- Heater Flow Is Reduced31
- Flow-Related Checks31
- Heater-Related Messages31
- Sensor-Related Messages32
- Miscellaneous Messages32
- System-Related Messages33
- Reminder Messages34
- General Messages Helps34
- Basic Installation and Configuration Guidelines36
Tp600 - Regular Menus Control Panel User Guide37
- Preparation and Filling39
- Dual Temperature Ranges41
- Press-And-Hold41
- Mode - Ready and Rest42
- Show and Set Time-Of-Day43
- Unlocking44
- Restricting Operation44
- Drain Mode45
- Hold (Standby)45
- Light Timer Programming47
- Preferences48
- Utilities and Information50
- Additional Utilities51
- Utilities52
- Utilities - GFCI Test Feature53
- Utilities - Fault Log54
- Messages55
Mp3/Bluetooth Ready System Operation62
- Accessing Your Filter Cartridges63
- Whitewater Skim Filter63
- Cleaning64
- Cleaners to Avoid64
- Caring for the Acrylic Surface64
Maintenance64
- Reinstalling a Polysteel Cabinet Panel65
- Spa Hard Cover65
- Jet Maintenance65
- To Remove an Adjustable Jet Internal65
- Cleaning Filter Cartridges66
Filter System66
- When Vacuuming Spa Lines67
- Knowing When to Drain67
- Drain Connections67
Draining Your Spa67
Winterizing Your Spa68
Spa Is Completely “Dead”69
Troubleshooting Your Spa69
- No Heat or Heat too Low70
- Jet(S) Do Not Come on When Pump Key Is Pressed71
- LED Light(S) Do Not Come on When Light Key Is Pressed72
- No Air/Water Mixture Coming from a Jet72
- How to Check a Fuse73
- BP501/601 Series Spa Packs74
- BP2000/2100 Series Spa Packs75
- Sanitizing the Spa76
- Initial Start-Up76
Water Treatment Guide76
- Daily Maintenance78
- Periodic Maintenance78
- Weekly Maintenance78
- Chemical Safety Tips79
- Ph79
- Water Balance79
- Alkalinity80
- Calcium Hardness80
- Common Spa Water Problems81
- Félicitations Pour Votre Nouveau Spa85
- Tableau des Configurations85
- Données Personnellesà Noter Votre Spa88
- Consignes de Sécurité Importantes89
- Instructions D'installation92
- Connections Électriques Informations Générales94
- Modèles Européens (50Hz)95
- Typique Disjoncteurs Différentiels (Rcd)95
- Branchement Et Alimentation 230V96
- Conversion de Monophasé Au Triphasé98
- Ce Qu'il y a Dans Votre Spa99
- Ce Qu'il y a Sous Votre Spa (L'équipement)102
- Mise en Marche103
- Guide D'utilisateur du Tp600 Avec Menu Simplifié106
- Guide D'utilisateur du Tp600 Avec Menu Standard120
- Opérations du Système Mp3/Bluetooth145
- Retirement & Remplacement de Votre Filtre146
- Entretien147
- Système de Filtration149
- Vidange Et Fermeture de Votre Spa150
- Hivernisation du Spa151
- Dépannage du Spa152
- Guide Pour Le Traitement de L'eau du Spa159

Questions and Answers

I
isaacyoungAug 5, 2025
Why is the water in my Sunrise spas Hot Tub not hot enough?
- M
  Melissa BrownAug 5, 2025
  There could be several reasons why your Sunrise spas Hot Tub water isn't hot enough. First, check if the set point is at the desired level and change it if necessary. Ensure the circulation pump is running and that the valves on the circulation pump/heater system are open. Make sure the spa is covered when not in use to retain heat. If an error message is displayed, check for open gate valves, correct the water level, and examine the filter cartridge(s). Turn the spa power off and back on. If the issue persists, contact your dealer. The system input current setting might also be restricting heater operation, so consult with your dealer or electrician. Finally, consider adding insulation to protect the underside of the spa from cold winds or snow.
J
Jason MartinezAug 9, 2025
What to do if GFCI/RCD shuts off on Sunrise spas 870 SR?
- H
  Hannah ReynoldsAug 9, 2025
  If the Ground Fault Circuit Interrupter (GFCI) or Residual Current Detector (RCD) shuts off (not on initial start-up) in your Sunrise spas Hot Tub, it could be due to a short in one or more pieces of equipment or because the total current draw exceeds the GFCI/RCD rating. Contact your dealer and DO NOT use the spa. Take measures to ensure others do not use the spa.
T
Thomas DavisAug 13, 2025
What to do if my Sunrise spas 870 SR is completely dead?
- M
  martinaliciaAug 13, 2025
  If your Sunrise spas Hot Tub is completely dead, with no circulation and no display, start by checking if the GFCI/RCD has tripped and reset it. If the problem persists, alert your dealer. Also, check the breaker or fuse before the GFCI/RCD; if tripped or blown, shut off the GFCI/RCD, reset the breaker or replace the fuse, and then reset the GFCI/RCD. If it continues, contact an electrician or your dealer. Another potential cause is a blown transformer fuse in the spa pack, which you can test and replace, or contact your dealer for service. Finally, insufficient line voltage could be the issue, so contact an electrician to measure line voltages and inspect supply connections.
K
Katherine MarshallAug 17, 2025
How to fix Sunrise spas Hot Tub jets not working?
- D
  david40Aug 17, 2025
  If the jets on your Sunrise spas Hot Tub aren't working when you press the pump key, first ensure the jet pump is plugged into the spa pack and test it. Check the jet pump fuse in the spa pack and replace it if blown. If the problem persists, contact your dealer. Also, the jet pump may not be primed; shut off the spa to allow trapped air to escape, then restart it. If problems continue, bleed air at the pump directly. Make sure the individually adjustable volume jets are not set too low and the air control is open. If the pump has overheated, wait for it to cool and reset. If the motor works but there is no water movement, contact your dealer for service.
T
Terry RossAug 22, 2025
Why is there no air/water mixture coming from a jet in my Sunrise spas 870 SR Hot Tub?
- J
  James WilliamsAug 22, 2025
  If there's no air/water mixture coming from a jet in your Sunrise spas Hot Tub, first check if the air control is closed and open it. If the water volume through the jet is too low, increase it by turning the jet face. Also, check if the adjustable jet internal is loose and tighten it. If the jet internal is broken or damaged, replace it. Finally, inspect the jet internal for debris, remove it, and reinstall it.
M
Michelle KelleyAug 27, 2025
What to do if LED lights don't turn on in my Sunrise spas Hot Tub?
- E
  Elizabeth LinAug 27, 2025
  If the LED lights in your Sunrise spas Hot Tub don't come on when you press the light key, start by checking the light fuse in the spa pack and replace it if necessary. If the problem persists, call your dealer. Also, check the in-line or on-board fuse in the LED controller and replace it if blown.
K
Karen SmithAug 30, 2025
How to fix GFCI/RCD shutting off on initial start-up of Sunrise spas 870 SR?
- A
  Ashley HayesAug 30, 2025
  If the Ground Fault Circuit Interrupter (GFCI) or Residual Current Detector (RCD) shuts off on the initial start-up of your Sunrise spas Hot Tub, it may be due to mis-wiring of the GFCI/RCD. Contact an electrician and/or your dealer.

Summary

Spa Owners Manual

Important Safety Instructions

Warnings and Cautions

Detailed warnings regarding spa usage and potential hazards.

Hyperthermia Risks

Installation Instructions

Electrical Connection Guidelines

General information and instructions for electrical connections.

RCD and 230 V Supply Connection

Details on connecting the spa to a 230V power supply and RCD.

Whats Inside Your Spa

Hydrotherapy Jets Overview

Details on different hydrotherapy jet types and their applications.

Spa Equipment Components

Spa Start-Up and Operation

Filling Your Spa

Filling Procedure and Notes

Adjusting Spa Temperature

Troubleshooting Spa Issues

Error Messages Explained

Common Spa Problems

Common problems like GFCI trips, no heat, and jet issues.

Service and Installation Warnings

Installation Guidelines and CSA Compliance

GFCI;RCD Protection and Shock Hazard

Warnings about GFCI/RCD testing and electrical shock hazards.

Filter System Maintenance

Cleaning Filter Cartridges

Draining and Winterizing Your Spa

Draining Your Spa

Winterizing Your Spa

Instructions for preparing the spa for cold weather storage.

Spa Water Treatment Guide

Sanitizing and Initial Start-Up

Water Balance Management

Sunrise spas 870 SR Specifications

General

Brand	Sunrise spas
Model	870 SR
Category	Hot Tub
Language	English

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