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Superior DRT2033xxx *DRC2033 - User Manual

Superior DRT2033xxx *DRC2033
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Installation and Operation Instructions
Superior™ DRT2000 and DRC2000
Direct-Vent Gas Fireplaces
P/N 900004-00 Rev. G 04/2015
Ce manuel est disponible en francais, simplement
en faire la demande. Numéro de la pièce 900004-02.
PFS
®
USC
Models
DRT2033xxx *
DRC2033xxx *
DRT2035xxx *
DRC2035xxx *
DRT2040xxx *
DRC2040xxx *
DRT2045xxx *
DRC2045xxx *
P900004-00
* “xxx” indicates unique model identifiers. This manual covers all Superior™
DRT2000 and DRC2000 models.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
Installateur : Laissez cette notice avec l’appareil.
Consommateur : Conservez cette notice pour consultation ultérieure.
A barrier designed to reduce the risk of burns
from the hot viewing glass is provided with
this appliance and shall be installed for
the protection of children and other at-risk
individuals.
L’écran pare-étincelles fourni avec ce foyer réduit le
risque de brûlure en cas de contact accidentel avec la
vitre chaude et doit être installé pour la protection Des
enfants et Des personnes à risques.
This appliance may be installed in an aftermarket permanently located, manufactured home (USA only) or mobile
home, where not prohibited by local codes. This appliance is only for use with the type of gas indicated on the
rating plate. This appliance is not convertible for use with other gases, unless a certified kit is used.
Cet appareil peut installé dans une maison préfabriquée (mobile) déjà installée à demeure, si les réglements
locaux le permettent. Ce appareil doit être utilisé uniquement avec le type de gaz indiqué sure la plaque
signalétique. Cet appareil ne peut être converti à d’autres gaz, sauf si une trousse de conversion est utilsée.
— Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Leave the building immediately.
• Immediately call your gas supplier from a neigh-
bor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire
department.
— Installation and service must be performed by a
qualified installer, service agency or the gas sup-
plier.
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result
in serious injury, death, or property damage.
AVERTISSEMENT:
RISQUED’INDENDIE OU D’EXPLOSION
Le non-respect Des avertissements de sécurité
pourrait d’entraîner des blessures graves, la mort
ou des dommages matériels.
— Ne pas entreposer ni utilizer d’essence ni d’autres
vapeurs ou liquides inflammables dans le voisin-
age de cet appareil ou de tout autre appareil.
— QUE FAIRE SI VOUS SENTEZ UNE ODEUR DE GAZ:
• Ne pas tenter d’allumer d’appareil.
• Ne touchez à aucan interrupteur. Ne pas vous
servir des téléphones se trouvant dans le bâti-
ment où vous trouvez.
• Sortez immédiatement de bâtiment.
• Appelez immédiatement votre fournisseur de
gaz depuis un voisin. Suivez les instructions du
fournisseur.
• Si vous ne pouvez rejoindre le fournisseur de
gaz, appelez le service des incindies.
— L’installation et l’entretien doivent être assurés par
un installateur ou un service d’entretien qualifié
ou par le fournisseur de gaz.
Report No. F13-094

Table of Contents

Questions and Answers

  • Y
    yhallAug 14, 2025
    What to do if the spark igniter won't light the pilot on my Superior Indoor Fireplace?
    • W
      Wanda RaymondAug 14, 2025
      If the spark igniter on your Superior Indoor Fireplace isn't lighting the pilot, there could be several reasons. First, check for a spark at the electrode and pilot. If there's no spark, and the electrode wire is properly connected, the igniter may be defective and needs replacement. If there is a spark, try lighting the pilot with a match. If it lights, the gas mixture might be off, requiring a longer purge period. If it still doesn't light, check the gap at the electrode and pilot; it should be about 1/8 inch for a strong spark. If the gap is correct, the pilot might need replacing. Also, make sure the gas supply pressure is within the limits specified on the rating plate. Finally, the pilot orifice could be plugged, so try cleaning or replacing it.
  • R
    Ronald WatsonAug 21, 2025
    What to do if the main burner doesn't light on my Superior Indoor Fireplace but the igniter is sparking?
    • J
      Jennifer RodriguezAug 21, 2025
      If the igniter is sparking but the main burner on your Superior Indoor Fireplace isn't lighting, start by checking the gas supply and shutoff valves to ensure gas is reaching the fireplace. Then, inspect the control compartment for any loose wiring to the valve or ignition module; if you find any loose wires, call a service technician. Also, there might be air in the gas line, which would require purging (it is recommended to call a service technician). Finally, make sure the unit is receiving power by replacing the unit's battery backup.
  • A
    Abigail GriffinAug 25, 2025
    Why won't the pilot light stay lit on my Superior Indoor Fireplace?
    • P
      penny79Aug 25, 2025
      If the pilot light won't stay lit on your Superior Indoor Fireplace, even after following the lighting instructions, the issue might be a defective pilot generator (thermocouple). Check that the pilot flame is properly hitting the thermocouple. Clean and/or adjust the pilot to ensure maximum flame impingement on the thermocouple. Also, make sure the connection between the valve and thermocouple is tight and secure.
  • R
    Ryan HernandezAug 28, 2025
    What to do if nothing happens when I turn my Superior Indoor Fireplace on or off?
    • H
      Hannah MitchellAug 28, 2025
      If nothing happens when you turn your Superior Indoor Fireplace ON or OFF, first check that the wall switch plate is set to REMOTE. Then, check the gas supply and gas shutoff valves to ensure gas is reaching the fireplace. Finally, check or replace the backup batteries behind the wall plate to ensure the unit is receiving power.
  • B
    boydjustinAug 31, 2025
    Why does my Superior Indoor Fireplace pilot/burner frequently go out?
    • S
      Stacy PerezAug 31, 2025
      If you're experiencing frequent pilot/burner outages with your Superior Indoor Fireplace, the pilot flame may be too low or too high, causing the pilot/valve safety to drop out. Try cleaning and/or adjusting the pilot flame to ensure maximum flame impingement on the thermocouple.
  • K
    Kayla HansonSep 3, 2025
    Why does the main burner on my Superior Indoor Fireplace turn on and then go out?
    • G
      gregorydurhamSep 3, 2025
      If the main burner on your Superior Indoor Fireplace comes on but then goes out, first check the gas supply and gas shutoff valves to ensure gas is reaching the fireplace. Also, check the control compartment for any loose wiring to the valve or ignition module (it is recommended to call a service technician). Other potential causes, which require a service technician, include the pilot flame not engulfing the sensor or an obstructed vent system.
  • C
    Chase CainSep 7, 2025
    Why is there soot on the logs and glass of my Superior Indoor Fireplace?
    • T
      Tiffany MoranSep 7, 2025
      If you notice soot on the logs and glass of your Superior Indoor Fireplace, it could be due to several reasons. First, excessive flame impingement on the logs may be the cause; ensure the logs are properly positioned as detailed on Page 54. A white film may develop on the glass during the first few fires as part of the burn-in process, in that case, clean the glass after each use (AFTER THE GLASS HAS COMPLETELY COOLED). Also, check the vent restrictor setting and adjust the air shutter adjustment lever according to the instructions in this manual. Finally, make sure the air shutter is properly opened by pushing in the rod.
  • M
    Mike LeeSep 12, 2025
    Why does my Superior Indoor Fireplace have a poor or blue flame?
    • R
      Rebecca BassSep 12, 2025
      If you're experiencing a poor flame or a blue flame in your Superior Indoor Fireplace, it could be due to the door seal not being properly aligned, causing gaps and air leaks. Remove and realign the door so the gasket seal is fully engaged around the door frame.
  • G
    George DrakeNov 17, 2025
    Why is the burner not igniting on my Superior Indoor Fireplace when the pilot is lit?
    • S
      Sarah RyanNov 17, 2025
      If the pilot light is on but no gas is reaching the burner in your Superior Indoor Fireplace, and the valve knob and burner switch are both in the 'ON' position, here's what to check: * First, inspect the wall switch and its wiring for any connection issues. You can bypass the wall switch by using a jumper wire across its terminals. If the burner then comes on, the wall switch is likely defective and needs to be replaced. If that's not the issue, try bypassing the wall switch wires at the valve with a jumper wire. If the burner comes on, the wires or their connections are probably faulty. * Next, the thermopile might not be generating enough millivolts. Use a millivolt meter to check the thermopile at the gas valve terminals; it should read a minimum of 325 millivolts with the optio...

Summary

Installation and Operation Instructions

Safety Warnings and Precautions

Crucial warnings about fire, explosion hazards, and gas leak procedures.

Safety and Your Fireplace

Extreme Heat Hazard

Emphasizes that all fireplace parts become extremely hot, posing a burn risk.

Preventing Burns and Injuries

Instructions to prevent burns, keep children safe, and manage flammable materials.

General Information

Important Safety Information

Detailed safety warnings and precautions for operating the appliance safely.

Installation

Installation Sequence

Connect the Gas Line

Operation

Millivolt Gas Valve Lighting Instructions

Detailed steps for lighting a millivolt gas fireplace.

Electronic Gas Valve Operating Instructions

Instructions for operating electronic gas valve fireplaces.

Maintenance

Maintenance Schedule

Troubleshooting

Troubleshooting Millivolt Systems

Troubleshooting Electronic Systems

Warranty

The Warranty

Superior DRT2033xxx *DRC2033 Specifications

General IconGeneral
ModelDRT2033xxx *DRC2033
CategoryIndoor Fireplace
Fuel TypeNatural Gas or Propane
VentingDirect Vent
Ignition SystemElectronic

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