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Swann H.264 User Manual

Swann H.264
60 pages
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English
1
4 or 8 Channel
H.264 DVR
English
M41250_1260_1450H050213E

Table of Contents

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Swann H.264 Specifications

General IconGeneral
Video CompressionH.264
Video Inputs4, 8, or 16 channels (depending on model)
Video OutputsHDMI, VGA (depending on model)
Network InterfaceEthernet (RJ-45)
USB Ports2
Remote AccessYes, via SwannView Link app
Hard Drive Support1 SATA HDD
Remote ViewingYes
Motion DetectionYes
AlertsEmail alerts
Backup OptionsUSB

Summary

Before You Begin

FCC Verification and Regulations

Details FCC compliance, interference correction, eavesdropping prohibition, and safety instructions.

Default Password Information

Explains default login credentials and recommends changing them for privacy.

Introduction to Your DVR

DVR Setup Stages Overview

Outlines the three stages for setting up the DVR, including default settings.

Installation Guidelines

Key Installation Precautions

Provides essential guidelines for safe and proper DVR installation, including environmental and physical considerations.

Front Panel Components

Infrared Sensor

Explains the function of the infrared sensor for remote control reception.

Hard Drive Indicator

Describes the hard drive indicator light's behavior during activity.

Power Indicator

Details the power indicator LED, showing connection and power status.

USB 2.0 Port

Identifies the USB 2.0 port for external storage and firmware updates.

Rear Panel Connections

Power Input and PTZ Port

Identifies the DC power input and the PTZ (RS485) port for device control.

Audio and Video Interfaces

Details the audio outputs, audio inputs, and primary video inputs.

Display Outputs and Network Port

Describes HDMI and VGA outputs and the network port for connectivity.

Additional Storage Port (eSATA)

Describes the eSATA port for connecting external hard drives.

Connection Diagram

Camera and Power Wiring

Illustrates connecting cameras to power and the DVR's BNC inputs.

DVR Display and Network Connections

Shows connecting the DVR to a display via HDMI/VGA and to a router via Ethernet.

Mouse Connection

Depicts connecting the mouse to the DVR's USB 2.0 port.

Connecting Additional Devices

Audio Ports and PTZ Connection

Explains the use of audio ports and the PTZ port for external devices.

External Storage via USB

Details connecting external USB hard drives for storage and backup.

Basic DVR Operation

Using the USB Mouse

Highlights the USB mouse for easy DVR operation and describes its functions.

Remote Control and Wireless Mice

Discusses remote control usage and wireless mouse compatibility.

Default Password Information

Explains default login credentials and recommends changing them for privacy.

Basic Setup: General Configuration

Initial Setup Wizard

Introduces the automated setup wizard for initial DVR configuration.

General Configuration Settings

Covers language, video standard, resolution, time zone, and date format settings.

Basic Setup: HDD & Networking

HDD Management and Initialization

Explains hard disk management for initialization, formatting, and space monitoring.

Network Access Configuration

Guides on network setup, recommending DHCP and UPnP for ease of use.

Basic Setup: DDNS & Email Alerts

DDNS Configuration for Remote Access

Explains Dynamic DNS setup for assigning a fixed address for internet access.

Email Alert Setup

Guides on configuring email alerts for detected alarm events.

Basic Setup: NTP & DST

NTP Time Synchronization

Explains Network Time Protocol for automatic time synchronization.

DST Configuration

Guides on configuring Daylight Saving Time adjustments.

Basic Setup: Account Configuration

User Account Setup

Explains setting up user accounts with different access levels.

Finishing the Setup Wizard

Guides on completing the setup wizard and managing its startup display.

Basic Setup: Installing MyDVR on PC

MyDVR Software Introduction

Introduces MyDVR software for remote access and configuration.

PC Requirements and OS Support

Lists minimum PC requirements and supported operating systems for MyDVR.

Mac Compatibility Information

Provides a link for Mac users to find compatible remote access software.

MyDVR: Logging In

Pre-login Requirements

Lists prerequisites for running MyDVR, including network connection.

Local Network Login

Guides on logging into MyDVR via a local network connection.

Internet Login

Explains logging into MyDVR over the internet using IP or DDNS.

Default Password Information

Explains default login credentials and recommends changing them for privacy.

MyDVR: Interface Overview

Preview and Live View

Describes the default live-view screen of MyDVR, showing camera feeds.

Playback and Backup Access

Explains the playback interface and backup links for reviewing footage.

Setup and Configuration Menus

Details accessing local and remote configuration menus within MyDVR.

Viewing Controls and CPU Loading

Covers viewing modes, volume control, and CPU usage optimization tips.

MyDVR: Local Configuration

Local Configuration Settings

Explains customizing where MyDVR stores recordings, downloads, and snapshots.

AVI Conversion and Auto-Login

Covers converting footage to AVI and configuring auto-login.

Playback Troubleshooting Advice

Offers troubleshooting advice for playback issues, recommending VLC player.

MyDVR: Configuration Overview

Display Settings

Covers channel name display, record data overlay, and privacy mask settings.

Recording: General Settings

Details encoding parameters, streams, audio, resolution, frame rate, and bitrate.

Recording: Advanced Configuration

Covers overwrite, pre-record, delay, and pack duration settings.

Recording Schedule Configuration

Explains setting up recording schedules for channels on specific days.

Network Settings

General Network Access and DNS

Covers network access types, IP addressing, and DNS server configuration.

Advanced Network Configuration

Details DDNS, NTP, Email settings, port settings, and UPnP.

Alarm Settings

Motion Detection Configuration

Guides on setting up motion detection for channels, including actions.

Video Loss Monitoring

Explains video loss definition, monitoring, and associated actions.

Exception Handling

Covers defining exception types and actions for events like HDD errors.

Device Settings

PTZ Device Configuration

Explains configuring the DVR to operate PTZ devices, including settings references.

System General Settings

Covers changing system standard, date format, and device ID.

Mobile Device Access

Swann View App Introduction

Introduces the Swann View app for remote viewing on mobile devices.

Mobile App Download Information

Provides the URL for downloading mobile apps and guides.

Operating the DVR Locally

On-Screen Indicators and Menu Access

Explains on-screen indicators and methods to access the DVR's main menu.

Local DVR Interface Controls

Details the function of each control button on the DVR's local interface.

Default Password Information

Explains default login credentials and recommends changing them for privacy.

Menu Layout

Display Menu Options

Outlines menu options related to displaying camera feeds and output settings.

Recording Menu Options

Lists menu items for encoding, options, and scheduling recordings.

Search Menu Options

Covers menu options for playback, backup, and log searching.

Network Menu Options

Details menu items for general, advanced, and status settings.

Alarm Menu Options

Lists menu options for motion, video loss, and exceptions.

Device Menu Options

Covers menu items for HDD, S.M.A.R.T., and PTZ device settings.

System Menu Options

Details menu options for general, user, information, and maintenance settings.

Shutdown Menu Options

Lists menu options for locking, shutting down, and rebooting the DVR.

Advanced Configuration Guide

Customizing Recording Schedules

Guides on modifying the DVR's recording schedule for optimal settings.

Configuring Email Alerts

Explains setting up email notifications for detected motion events.

Adjusting Motion Detection Settings

Details how to adjust motion detection parameters for better performance.

PTZ Device Connection and Configuration

Provides guidance on configuring PTZ devices, referencing specific pages.

Display: Camera Settings

Camera Display Customization

Covers camera number, name, OSD position, and record date settings.

Image Adjustment Settings

Details adjusting brightness, contrast, saturation, and hue for camera images.

Privacy Masking Function

Explains creating privacy masks to obscure parts of the image.

Display: Output Settings

Screen Resolution and Positioning

Covers resolution, transparency, mouse sensitivity, dwell time, audio, and border adjustments.

HDMI Audio Considerations

Provides notes on audio transmission via HDMI and required resolutions.

Recording: Encode Settings

Video Encoding Parameters

Details camera selection, encoding parameters, streams, and audio recording.

Resolution and Frame Rate

Explains setting image resolution and frames per second for recording.

Maximum Bitrate Setting

Explains setting the maximum data rate for video recording.

Recording: Option Settings

Recording Options Overview

Covers overwrite, pre-record, post-record, and pack duration settings.

Recording: Schedule

Recording Schedule Guidelines

Provides key advice for programming recording schedules and using copy functions.

Recording Modes Selection

Details recording modes: Normal, Motion, and None.

Search: Playback

Initiating Video Playback

Guides on selecting channels, video types, and timeframes for playback.

Playback Performance Limitations

Discusses DVR resource allocation between recording and playback.

Search: Backup

Backing Up Footage

Outlines steps for backing up footage using USB drives and the file list.

AVI Transcoding for Backup

Explains converting footage to AVI format for backup compatibility.

Backup Progress Monitoring

Shows progress meters for the backup and transcoding process.

Search: Event and Log

Event Search Functionality

Explains the menu for searching recordings triggered by motion detection.

Log Search Functionality

Describes the log search feature for viewing system events.

Playback Interface

Playback Controls and Navigation

Details playback controls like hide console, exit, position, volume, play, and speed.

Recording Type Identification

Explains identifying normal vs. motion/alarm recorded footage.

Playback Performance Considerations

Warns about potential performance reduction during simultaneous recording and playback.

Network: General Settings

Network Access Types

Covers network access types, IP addressing, subnet mask, and gateway.

DNS Server Configuration

Explains DNS server configuration options for DHCP and static setups.

MAC Address

Notes the DVR's unique MAC address.

Network: Advanced Settings

DDNS and NTP Configuration

Details configuring DDNS for remote access and NTP for time synchronization.

Email Settings and IP Filtering

Guides on configuring email alerts and advanced IP filtering.

Port Settings and UPnP Enable

Explains port settings and the benefits of enabling UPnP.

Advanced Network Configuration

Static vs. Dynamic IP Addresses

Differentiates static and dynamic IP addresses and how to identify them.

Managing Dynamic IP Addresses with DDNS

Provides options for managing dynamic IP addresses, including using DDNS.

SwannDVR DDNS Service Setup

Recommends SwannDVR for DDNS service and provides account setup guidance.

Time Zone Setting for NTP

Guides on setting the time zone for NTP synchronization and DST compatibility.

Network Status and IP Filtering

IP Filter Functionality

Explains using the IP filter to control device access to the DVR.

Network Status Summary

Describes the network status screen for viewing network configuration.

Network: Advanced: Email Settings

Configuring DVR Email Alerts

Guides on configuring email alerts for events and status updates.

Gmail Recommended for DVR Alerts

Recommends Gmail for its ease of setup and reliability for DVR alerts.

Email Server Settings Explained

Details SSL/TLS, SMTP server, sender, recipient, attachments, and interval.

Alarm: Motion Detection

How Motion Detection Works

Explains the process of detecting motion by comparing consecutive frames.

Motion Detection Considerations

Addresses compatibility issues with wireless cameras and PTZ systems.

Motion Detection Configuration Steps

Guides on setting motion detection areas and defining actions upon detection.

Alarm: Motion Detection Configuration

Setting the Motion Detection Area

Guides on setting up the motion detection area using a grid.

Adjusting Sensitivity Levels

Explains adjusting motion detection sensitivity on a scale from 0 to 50.

Time Period Sensitivity Settings

Details setting sensitivity for different time periods of the day.

Testing Sensitivity Values

Recommends testing sensitivity with a volunteer for optimal settings.

Alarm: Motion Detection Notes

Motion Detection Compatibility Issues

Discusses compatibility with cameras and PTZ systems, and wireless camera warnings.

Minimizing False Triggers

Provides tips on reducing false triggers via masking, sensitivity, and image adjustments.

Motion Detection Customization Tips

Offers advice on prioritizing notifications, legal records, and critical events.

Alarm Actions

Motion Detection Actions

Details actions for motion detection: audio warning, email, and triggering other cameras.

Video Loss Monitoring and Actions

Explains video loss definition, monitoring, and associated actions like audio or email.

Alarm: Exception Handling

Exception Types Defined

Lists exception types like HDD Full, HDD Error, Net Disconnected, and IP Conflict.

Exception Actions

Covers actions for exceptions: audio warning and sending email alerts.

Device: HDD Management

Internal HDD Information

Explains the list showing the internal SATA HDD and its status.

USB Drive Limitations for Recording

Notes that USB drives are not listed for recording due to bandwidth limitations.

Device: S.M.A.R.T. Status

Hard Drive Health Monitoring

Explains S.M.A.R.T. for monitoring hard drive health and status.

Diagnosing HDD Errors with S.M.A.R.T.

Guides using S.M.A.R.T. information to diagnose HDD errors.

Device: PTZ Configuration

PTZ Device Setup Overview

Explains configuring the DVR to operate PTZ devices.

Motion Detection Warning for PTZ

Warns against using motion detection with PTZ cameras.

Accessing PTZ Controls Remotely

Provides notes on remote PTZ control and potential latency.

PTZ Communication Settings

Details camera selection, baud rate, data bits, protocol, and address.

PTZ Controls Interface

Basic PTZ Movement Controls

Details controls for camera movement, speed, zoom, focus, and iris.

PTZ Preset and Patrol Functions

Explains defining and initiating PTZ presets and patrol modes.

PTZ Menu and Settings Access

Guides on accessing PTZ menus and settings.

System: General Settings

DVR Language and Video Standard

Covers selecting language and changing between PAL and NTSC video standards.

Time Zone and DST Configuration

Emphasizes setting the correct time zone and configuring DST.

System Time and Password Settings

Covers system time, password protection, and auto lock time.

Device ID Assignment

Explains assigning a unique ID to differentiate DVRs on a network.

System: User Management

Defining User Access Levels

Explains the user management menu for defining access levels.

Admin Account Security

Recommends password protection for the admin account due to its full access.

User Account Operations

Guides on adding, deleting, and modifying user accounts.

Customizing User Permissions

Explains customizing access via configuration and operation tabs.

System: System Information

Purpose of System Information Screen

Explains the purpose of the System Information screen, often for technical support.

Device Name and Technical Details

Identifies the device name and lists technical details for support.

System: Maintenance Procedures

Periodic DVR Rebooting

Recommends periodic rebooting for DVR stability and operational integrity.

Automatic Reboot Scheduling

Guides on setting up automatic DVR reboots.

Firmware Upgrade Procedure

Explains updating the DVR's firmware, with a reminder to export settings.

Factory Default Settings Restore

Guides on restoring factory default settings.

Configuration Import/Export

Explains creating and loading backup configuration files.

Troubleshooting Common Issues

Camera Image Problems

Addresses issues with black/white or flickering camera images, linking to System General settings.

Login and Password Issues

Troubleshoots login issues, default passwords, and forgotten passwords.

Missing DVR Menus

Addresses missing menus, possibly due to hard drive issues.

Reducing False Motion Triggers

Provides methods to reduce false motion triggers via masking, sensitivity, and image adjustments.

Excessive Email Alerts

Troubleshoots excessive email alerts, suggesting interval adjustments or motion detection tuning.

Handling DVR Errors

Points to hardware or configuration faults for recurring errors.

Addendum: Third Party Hardware

Router Compatibility (DHCP/Static)

Discusses DVR operation with routers that don't support DHCP or require static addressing.

Manual IP Address Configuration

Guides on finding network IP, creating a unique IP, and assigning it to the DVR.

Port Forwarding Without UPnP

Provides guidance on port forwarding for routers without UPnP.

Technical Specifications

Video and System Specifications

Lists video compression, video system, and operating system details.

Input/Output and Display Specs

Details input/output ports and supported display resolutions.

Recording and Feature Specifications

Lists recording features like frame rate, bitrate, and modes.

Interface and Connectivity Specs

Details HDD, USB, PTZ, LAN, and network protocol specifications.

Included Accessories and Physical Specs

Lists included accessories and physical dimensions/weight.

Warranty Information

Warranty Terms and Conditions

Outlines the product's warranty period and terms.

Australian Consumer Law Guarantees

Details consumer guarantees applicable in Australia.

Helpdesk / Technical Support

Swann Technical Support Contact

Provides contact information for Swann Technical Support, including email.

Regional Telephone Support Numbers

Lists toll-free telephone numbers for technical support in different regions.

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