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• I have lost the WPA or WEP key required to access my wireless network.
• There are two possible solutions for this issue:
1. Access the router from a computer that is connected by network cable as described in the “Advanced setup” section of this manual.
Click “Wireless Network” – “Security Settings”, you can view the key there.
2. Reset the router to its factory default settings, which is an unsecured network. The reset procedure is described further on.
• I cannot find any wireless networks
• This problem usually happens on notebooks, most notebooks have a switch or keyboard combination to disable/enable its Wireless
networking module. Consult the manual of your notebook for enabling the wireless module.
• I can find other networks, but I don’t see the Sweex LW320/321 network
• There are two possible solutions for this issue:
1. You are out of range of the router. Please try to connect in the same room that the router is in.
2. The router is transmitting on a channel that you cannot receive. This may sometimes occur when the router is transmitting on channels 12
or 13, which not all devices can receive. To change the channel, see chapter “Wireless Network
Configuration”.
• My router no longer responds, or I want to start with a clean sheet (reset).
• This can be solved by resetting the router to its factory default settings. After the reset, your router will be as you unpacked it and you have
to install it again according to this manual. To reset the router, press the WPS button for 15 seconds. After a successful reset you will see the
SYS and WLAN lights go out.
• I want to connect more than 4 wired devices to the router. How can I expand the number of ports?
• This can be done by connecting an Ethernet network switch to one of the LAN ports.
If you experience an issue that is not listed in this manual, please consult the frequently asked questions section of your product on the sweex.
com website.
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